Assisted Living

Morningside at Home Assisted Living Program

Name: Public quality & inspection record for Morningside at Home Assisted Living Program
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention clean, well-maintained facility. Schedule a visit to confirm the fit.

1000 Pelham Parkway South, East Bronx · Bronx, NY 10461|Reported capacity: 40|Licensed & active

Source: NY DOH — view official record

Google rating

4.1/5

based on 495 Google reviews

(718) 409-8200 Directions Website

Street View

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What this means for your family

Public Google reviewers rate Morningside at Home Assisted Living Program highly. Reviewers highlight: clean, well-maintained facility, effective and encouraging physical therapy team. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

495 public Google reviews available

Morningside at Home Assisted Living Program receives high praise for its cleanliness, modern facilities, and the professionalism of its physical therapy and nursing staff. However, significant concerns persist regarding inconsistent care, slow response times for basic needs like hygiene assistance, and reports of staff negligence or unprofessionalism on certain shifts. Families should be aware that while many have positive experiences, there is a recurring pattern of communication issues and lapses in patient care that require active monitoring.

Quality Themes

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Strengths

Clean, well-maintained facility
Effective and encouraging physical therapy team
Professional and welcoming reception staff
Compassionate and attentive individual caregivers

Concerns

Slow response times for call buttons and basic hygiene needs (mentioned by 7 reviewers)
Poor communication and difficulty reaching staff by phone (mentioned by 3 reviewers)
Allegations of staff negligence and unprofessional behavior (mentioned by 6 reviewers)
Inconsistent quality of care between shifts (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 225 analyzed

170

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1With a capacity of 40 residents, how do you ensure that each individual receives consistent, personalized attention across all shifts?
2I noticed some families have had difficulty reaching staff by phone; what is the best way for us to communicate with the care team regarding our loved one's daily needs?
3Could you walk me through your current process for responding to call buttons and ensuring that hygiene assistance is provided in a timely manner?
4Given the importance of nutrition, could you tell me more about how you are working to improve the dining experience and menu variety for residents?
5How does your team coordinate with the physical therapy staff to ensure that residents are consistently encouraged and supported in their mobility goals?
6What protocols do you have in place for medication management to ensure accuracy and consistency for every resident?

Personalized based on this facility's data

Key Review Excerpts

“The physical therapy staff was amazing. They work with my limited ability and got me motivated to exercize everyday.”

Rehab patient · 2025★★★★☆

“Unfortunately while there are some nice staff, this facility has mastered the art of non-accountability. By this I mean there is no single staff person of authority (nurse or nursing supervisor) 2 days in a row.”

Resident's family · 2025★☆☆☆☆

“The facility is clean but the care for the patients isn't that great.”

Resident's family · 2025★★☆☆☆

Source: 225 Google reviews in the current analysis set; Google reports 495 total

State Inspection History

State Inspections

Source: NY Dept. of Health

1total

7deficiencies

Key Findings

No violations found in inspection history

Jun 5, 2025Routine7 deficiencies reported

View official report

487.6 (f) (1)

Resident funds and valuables

487.11 (h) (11)

Environmental standards

487.11 (k) (4)

Environmental standards

487.12 (f)

Disaster and emergency planning

487.12 (a-b)

Disaster and emergency planning

487.9 (a) (15)

Personnel

487.12 (g)

Disaster and emergency planning

Ownership & Operations

Who Operates This Facility

Owner / Operator

Morningside Acquisition III, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(718) 409-8200

morningsidenrc.com

1000 Pelham Parkway South

Bronx, NY 10461

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

495 reviews from families & visitors

Official Website

Visit morningsidenrc.com

NY DOH — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.