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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 105 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Prestige Nursing Care & Rehab Center receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and pest infestations. While some reviewers praise specific staff members and successful rehabilitation outcomes, the recurring reports of poor hygiene and inadequate medical oversight are deeply concerning.
Quality Themes
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Concerns
Rating Trends
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Distribution · 173 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The EMTs that brought me here were so surprised with how Bad the condition is here that he asked if I was sure I wanted to stay. I was placed in a room with two other people. The patients walk around with no mask.The filth is everywhere, roaches and flies in the room the first night there.”
“My Aunt was in this place for 1 week. Building is old. Her room had a leak in ceiling. Not a great place to heal for anyone. Hard to get help over phone. However, if you go in person staff very helpful.”
“I was in pain once i got here I couldn’t feel my hands or anything and thankfully they gave me all of that back so I can come back home fully me again.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
15
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that led to federal citations, including recent issues with accident prevention and failure to properly report suspected abuse or neglect. The facility shows recurring problems with accident hazards, abuse reporting protocols, and building safety systems across multiple surveys from 2019 to 2025. While all deficiencies have been corrected according to records, the pattern of repeated safety and reporting violations warrants careful consideration during your visit.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Federal Penalties
Fine
Feb 5, 2025
$8,788
Prestige Nursing Care & Rehab Center
for profit
Citadel Care Centers
5 facilities nationwide
Chain avg rating: 3.0/5 · Rank 2 of 5
Owners
Farkowitz, Esther
Owner
Friedman, Leopold
Owner
Philipson, Bent
Owner
Philipson, Gabrielle
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
105 reviews from families & visitors
Official Website
Visit riverdalerehab.com
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Original nursing home datasets
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