Prestige Nursing Care & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 99 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Above average in NY · Meets national RN staffing standard · $8,788 in fines · Very few deficiencies
What this means for your family
While some patients report successful rehabilitation, the high volume of reports regarding pest infestations and unsanitary conditions is a major red flag. If you are considering this facility, we strongly recommend an unannounced visit to inspect the cleanliness of the rooms and common areas before making a decision.
Google Reviews
Google Reviews
99 reviews on Google“Prestige Nursing Care & Rehab Center receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and pest infestations. While some reviewers praise specific staff members and successful rehabilitation outcomes, the recurring reports of poor hygiene and inadequate medical oversight are deeply concerning.”
Quality Themes
Tap a score for detailsStrengths
- Accessible and supportive social workers
- Effective physical therapy and rehabilitation
- Select attentive and compassionate nursing staff
Concerns
- Severe unsanitary conditions including roaches, mice, and mold (mentioned by 14 reviewers)
- Neglectful nursing care and slow response times (mentioned by 11 reviewers)
- Facility infrastructure in poor repair (leaks, peeling paint, broken furniture) (mentioned by 7 reviewers)
- Poor communication and difficulty reaching staff or doctors (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 167 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your social workers are often praised for being very supportive; how do they help new residents and families transition into the community?
- 2What specific steps are being taken right now to ensure the facility remains clean, well-maintained, and free of any pests or structural issues?
- 3Since physical therapy is a known strength here, could you tell me more about how the rehab team coordinates with the nursing staff for daily care?
- 4How does the nursing team ensure that call bells are answered promptly and that medication management is handled accurately during shift changes?
- 5What is the process for communicating important medical updates or changes in condition from the doctors to the family members?
- 6Can you describe the daily activity calendar and how you ensure residents are engaged in meaningful events throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The EMTs that brought me here were so surprised with how Bad the condition is here that he asked if I was sure I wanted to stay. I was placed in a room with two other people. The patients walk around with no mask.The filth is everywhere, roaches and flies in the room the first night there.”
“My Aunt was in this place for 1 week. Building is old. Her room had a leak in ceiling. Not a great place to heal for anyone. Hard to get help over phone. However, if you go in person staff very helpful.”
“I was in pain once i got here I couldn’t feel my hands or anything and thankfully they gave me all of that back so I can come back home fully me again.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
14
measures
1
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to federal citations, including recent issues with accident prevention and failure to properly report suspected abuse or neglect. The facility shows recurring problems with accident hazards, abuse reporting protocols, and building safety systems across multiple surveys from 2019 to 2025. While all deficiencies have been corrected according to records, the pattern of repeated safety and reporting violations warrants careful consideration during your visit.
Apr 16, 2026Complaint5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Feb 5, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 8, 2024Routine3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Mar 8, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 4, 2022Routine4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 30, 2019Routine2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Feb 5, 2025
$8,788
Ownership & Operations
Who Operates This Facility
Prestige Nursing Care & Rehab Center
for profit
Chain Affiliation
Citadel Care Centers
5 facilities nationwide
Chain avg rating: 3.0/5 · Rank 2 of 5
Ownership & Management
Owners
Farkowitz, Esther
Owner
Friedman, Leopold
Owner
Philipson, Bent
Owner
Philipson, Gabrielle
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
99 reviews from families & visitors
Official Website
Visit riverdalerehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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