United Hebrew Geriatric Center
Strong Medicare quality ratings; families often praise effective rehabilitation and physical therapy programs. Still worth an in-person visit.
based on 66 Google reviews
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What this means for your family
While United Hebrew has a strong reputation for long-term memory care and social activities, recent reviews highlight significant lapses in medical oversight and communication. If you choose this facility, ensure you have a clear plan for monitoring medication administration and maintain frequent, direct contact with the nursing supervisor to ensure your loved one's needs are being met.
Google Reviews
Google Reviews
66 reviews on Google“United Hebrew Geriatric Center receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation programs, while others report severe organizational failures. Critical concerns include inconsistent communication, understaffing, and lapses in basic patient care such as medication management and hygiene. Prospective families should be aware that experiences appear to vary significantly depending on the specific unit and staff members assigned.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and physical therapy programs
- Compassionate and attentive nursing staff in many units
- Clean, well-maintained facility environment
- Engaging activities and social programs for residents
Concerns
- Understaffing leading to slow response times (mentioned by 5 reviewers)
- Inconsistent communication and difficulty reaching administration (mentioned by 4 reviewers)
- Disorganized discharge planning and missing equipment (mentioned by 2 reviewers)
- Poor hygiene and cleanliness in certain areas (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's size of nearly 300 residents, what is your protocol for ensuring timely responses to call bells during peak hours?
- 2I noticed that communication can sometimes be a challenge; what is the best way for family members to stay updated on their loved one's daily progress and care plan?
- 3Since rehabilitation is a noted strength here, how do you ensure that physical therapy goals are seamlessly integrated into the resident's daily routine?
- 4What specific steps are taken to ensure consistent hygiene and cleanliness standards are maintained across all units throughout the week?
- 5How do you manage medication administration to ensure accuracy, and how are families notified if there is a change in a resident's prescription?
- 6Could you walk me through your discharge planning process to ensure that all necessary equipment and support are fully coordinated before a resident leaves?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff was excellent, and my mother regularly lauded their efforts. It's not easy taking care of an old broken-down body, but the nurses realized that, especially early on, her mind was not broken down.”
“The medical team of doctors, nurses, and therapists helped manage my wife’s condition and dealt with her expertly and with compassion whenever required.”
“The nursing staff were dismissive and blamed the patient for their medical needs. Medical procedures were Not followed. Instead of having their medical needs met, our loved one was repeatedly dismissed by nursing staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
United Hebrew Geriatric Center shows recurring issues with fire safety systems and building maintenance across multiple surveys, with problems in sprinkler systems, emergency lighting, and exit safety appearing repeatedly from 2017 to 2023. The facility also had deficiencies in food safety, infection control, and resident rights in recent inspections. While all violations were corrected, the pattern of recurring fire safety issues suggests ongoing maintenance challenges that families should discuss during visits.
Oct 6, 2023Routine7
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install proper backup exit lighting.
Jun 13, 2019Routine7
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Oct 24, 2017Routine6
Nutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Ownership & Operations
Who Operates This Facility
United Hebrew Geriatric Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
66 reviews from families & visitors
Official Website
Visit unitedhebrewgeriatric.org
Medicare data downloads
Original nursing home datasets
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