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Nursing HomeMedicaid

Bayberry Nursing Home

Strong Medicare quality ratings; families often praise warm, family-oriented environment. Still worth an in-person visit.

40 Keogh Lane, New Rochelle, NY 1080560 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 22 Google reviews

5
4
3
2
1
Bayberry Nursing Home Nursing Home in New Rochelle, NY — Street View
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What this means for your family

Bayberry offers a warm, small-facility environment with highly praised therapy services, which may be beneficial for recovery. However, given the serious reports of hygiene and medical oversight issues, families should conduct unannounced visits and ask detailed questions about the facility's clinical protocols and staffing ratios.

Google Reviews

Google Reviews

22 reviews on Google
Bayberry Nursing Home receives polarized feedback, with many families praising the warm, family-oriented environment and dedicated therapy teams. However, there are serious, recurring reports of neglect regarding hygiene and medical oversight, with some families describing traumatic experiences during their loved ones' stays. Prospective families should weigh the positive reports of staff kindness against the significant concerns regarding clinical competence and basic resident care.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean7.0Activities9.0Meds2.0MemoryN/AComms8.0ValueN/A

Strengths

  • Warm, family-oriented environment
  • Highly regarded physical and occupational therapy
  • Clean and well-maintained facility
  • Attentive and compassionate nursing staff

Concerns

  • Negligent medical care and poor hygiene standards (mentioned by 3 reviewers)
  • Inconsistent nursing empathy and responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02017(1)4.32022(3)5.02024(1)3.42025(10)5.02026(7)

Distribution · 23 analyzed

5
18
4
0
3
1
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's strong reputation for physical and occupational therapy, how do you integrate those sessions into a resident's daily schedule?
  • 2With a 3-star staffing rating, how do you ensure that nursing staff remain consistently responsive and attentive to individual resident needs throughout all shifts?
  • 3Could you walk me through your current protocols for medication management to ensure accuracy and safety for residents?
  • 4What specific measures are in place to maintain high hygiene standards and consistent medical oversight in resident rooms?
  • 5How do you foster the warm, family-oriented environment that many visitors appreciate while balancing the demands of a 60-resident facility?
  • 6In the event of a medical concern or emergency, what is your process for communicating updates and care plans to family members?

Personalized based on this facility's data


Key Review Excerpts

While some nurses and aides were attentive, others showed a disturbing lack of empathy, especially toward vulnerable residents.

Rehab patient · 2025☆☆☆☆

I never saw a stable elderly person deteriorate so FAST. His caregiver 16 years I was hospitalized , as a result he was placed in Bayberry on the rush….Not a good experience! I found his hygiene to be horrifying

Long-term resident's family · 2025☆☆☆☆

The entire nursing staff led by the DON Kasandra is pretty awesome! There’s open communication and can answer questions anytime.

Long-term resident's family · 2026★★★★★
Source: 22 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

6

measures

Worse Than Avg

9

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
12.1%
NY
18.9%
Westchester
20.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.1%
Worse than Avg
Here
31.1%
US
19.4%
NY
20.2%
Westchester
16.2%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility13.1%
Worse than Avg
Here
13.1%
US
4.9%
NY
6.8%
Westchester
5.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
93.4%
NY
91.3%
Westchester
90.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility20.4%
Worse than Avg
Here
20.4%
US
19.5%
NY
13.3%
Westchester
14.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility17.7%
Worse than Avg
Here
17.7%
US
15.3%
NY
13.8%
Westchester
12.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility50.0%
Worse than Avg
Here
50.0%
US
79.8%
NY
78.8%
Westchester
79.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility59.1%
Worse than Avg
Here
59.1%
US
81.8%
NY
77.0%
Westchester
74.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Westchester
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (7.6)

Bayberry Nursing Home has 24 deficiencies across 3 surveys with no family complaints filed. The facility shows persistent issues with fire safety systems, emergency preparedness, and building safety requirements, with many deficiencies recurring in the most recent 2025 survey. While all violations have correction dates, the pattern of repeated fire safety and emergency preparedness problems suggests ongoing operational challenges that families should discuss during visits.

Jul 18, 2025Routine
15
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0004Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

May 30, 2023Routine
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Sep 11, 2020Routine
7
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0836Potential for harm · PatternCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0754Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide properly sized and located linen or trash receptacles.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0006Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0026Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bayberry Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Russ, Leonard

Owner

99%

Key personnel

Russ, LeonardManagerRuss, LeonardGeneral Partnership InterestRuss, LindaGeneral Partnership Interest
Source: Medicare provider data

Contact

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References & Resources

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