Bayberry Nursing Home
Strong Medicare quality ratings; families often praise warm, family-oriented environment. Still worth an in-person visit.
based on 22 Google reviews

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What this means for your family
Bayberry offers a warm, small-facility environment with highly praised therapy services, which may be beneficial for recovery. However, given the serious reports of hygiene and medical oversight issues, families should conduct unannounced visits and ask detailed questions about the facility's clinical protocols and staffing ratios.
Google Reviews
Google Reviews
22 reviews on Google“Bayberry Nursing Home receives polarized feedback, with many families praising the warm, family-oriented environment and dedicated therapy teams. However, there are serious, recurring reports of neglect regarding hygiene and medical oversight, with some families describing traumatic experiences during their loved ones' stays. Prospective families should weigh the positive reports of staff kindness against the significant concerns regarding clinical competence and basic resident care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented environment
- Highly regarded physical and occupational therapy
- Clean and well-maintained facility
- Attentive and compassionate nursing staff
Concerns
- Negligent medical care and poor hygiene standards (mentioned by 3 reviewers)
- Inconsistent nursing empathy and responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong reputation for physical and occupational therapy, how do you integrate those sessions into a resident's daily schedule?
- 2With a 3-star staffing rating, how do you ensure that nursing staff remain consistently responsive and attentive to individual resident needs throughout all shifts?
- 3Could you walk me through your current protocols for medication management to ensure accuracy and safety for residents?
- 4What specific measures are in place to maintain high hygiene standards and consistent medical oversight in resident rooms?
- 5How do you foster the warm, family-oriented environment that many visitors appreciate while balancing the demands of a 60-resident facility?
- 6In the event of a medical concern or emergency, what is your process for communicating updates and care plans to family members?
Personalized based on this facility's data
Key Review Excerpts
“While some nurses and aides were attentive, others showed a disturbing lack of empathy, especially toward vulnerable residents.”
“I never saw a stable elderly person deteriorate so FAST. His caregiver 16 years I was hospitalized , as a result he was placed in Bayberry on the rush….Not a good experience! I found his hygiene to be horrifying”
“The entire nursing staff led by the DON Kasandra is pretty awesome! There’s open communication and can answer questions anytime.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bayberry Nursing Home has 24 deficiencies across 3 surveys with no family complaints filed. The facility shows persistent issues with fire safety systems, emergency preparedness, and building safety requirements, with many deficiencies recurring in the most recent 2025 survey. While all violations have correction dates, the pattern of repeated fire safety and emergency preparedness problems suggests ongoing operational challenges that families should discuss during visits.
Jul 18, 2025Routine15
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
May 30, 2023Routine2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Sep 11, 2020Routine7
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Ownership & Operations
Who Operates This Facility
Bayberry Nursing Home
for profit
Ownership & Management
Owners
Russ, Leonard
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit bayberrycarecenter.com
Medicare data downloads
Original nursing home datasets
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