Transitional Care Unit at Nazareth Hospital
Strong Medicare quality ratings; families often praise clean facility. Still worth an in-person visit.
based on 7 Google reviews
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What this means for your family
While the facility maintains a clean environment, the reports of medical neglect and lack of respect for patient needs are deeply concerning. If you choose this facility, you must closely monitor all medical protocols and maintain frequent, documented communication with the administration.
Google Reviews
Google Reviews
7 reviews on Google“Families should exercise extreme caution as recent feedback highlights severe failures in patient care and medical management. While the facility is noted to be clean, one reviewer reported a total lack of respect for medical needs and a breakdown in communication with administration.”
Quality Themes
Strengths
- Clean facility
Concerns
- Failure to meet medical needs and lack of respect for patients
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With such a high staffing rating, how do you ensure your team stays connected to each resident's personal needs throughout their stay?
- 2Since you are part of the Nazareth Hospital network, how do you coordinate care and communication between the hospital and this unit during medical emergencies?
- 3I noticed the management team is very responsive to feedback; how do you typically involve families in the process of addressing any concerns that arise?
- 4What kind of daily activities or social programs do you have planned to help residents stay engaged and connected with one another?
- 5How do you manage the transition from hospital care to this unit to ensure there are no gaps in medical monitoring or medication management?
- 6With a smaller, intimate community of 28 residents, how do you foster a sense of family and belonging among the group?
Personalized based on this facility's data
Key Review Excerpts
“Other than being clean, this place is a total disaster. No respect for patients or their medical needs even after meeting with staff and administration every day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 16 deficiencies across three surveys with all issues reportedly corrected by the provider. The most recurring problems involve building safety systems (emergency lighting, fire safety equipment), quality of care delivery, and resident rights protections. While the facility addresses identified deficiencies, the pattern of safety infrastructure issues and care delivery problems across multiple surveys suggests families should inquire about current safety protocols and care quality measures during visits.
Mar 20, 2025Routine5
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 16, 2024Routine4
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure medical gas and vacuum systems have documented maintenance programs.
Jul 27, 2023Routine7
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Federal Penalties
Payment Denial
Jul 27, 2023
50-day denial
Ownership & Operations
Who Operates This Facility
Transitional Care Unit at Nazareth Hospital
nonprofit
Chain Affiliation
Trinity Health
19 facilities nationwide
Chain avg rating: 3.4/5 · Rank 7 of 20 (Best)
Ownership & Management
Owners
Trinity Health of the Mid-Atlantic Region
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit trinityhealthma.org
Medicare data downloads
Original nursing home datasets
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