Deer Meadows Residences
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 310 Google reviews
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What this means for your family
The nursing and caregiving staff are a clear strength, providing a loving environment for residents. However, you should closely monitor all billing statements and ask management about recent reports of utility failures and business office unprofessionalism.
Google Reviews
Google Reviews
310 reviews on Google“Deer Meadows Residences is highly regarded by many families for its caring, attentive nursing staff and clean environment. However, prospective families should be aware of significant concerns regarding the professionalism of the business office and reports of utility issues such as lack of hot water and elevator malfunctions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facilities
- Professional and friendly front desk/social workers
- Positive transition experience between care levels
Concerns
- Unprofessional behavior and billing errors in the business office (mentioned by 2 reviewers)
- Facility maintenance issues including elevators and hot water (mentioned by 2 reviewers)
- Inadequate equipment for specialized rehab needs
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and attentive the nursing staff is here; how do they typically communicate updates to family members regarding a resident's health?
- 2Since we are looking for a seamless transition, could you explain how the process works if a resident's care needs increase and they need to move to a different level of support within the community?
- 3Could you tell us a bit more about the dining experience, specifically regarding how much variety there is in the daily menus and how resident preferences are handled?
- 4What is the current plan for ongoing facility maintenance, particularly regarding the elevators and hot water systems, to ensure everything stays running smoothly for the residents?
- 5How does the business office handle billing inquiries or discrepancies to ensure everything remains clear and professional for the families?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with the community?
Personalized based on this facility's data
Key Review Excerpts
“In each level of care we had a wonderful experience. The staff made my father feel loved and they became like family to him.”
“The facilities are clean and nice, but dealing with the business office will make you regret your decision to place a loved one here.”
“My Father was a patient here for past 3 years until he passed in January. ... Always had a great experience. They were always very professional, courteous and helpful.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Deer Meadows Residences underwent 30 inspections, resulting in 12 clean reports and 56 recorded violations. The findings primarily involved issues with medication labeling, staff training documentation, and facility maintenance procedures.
Sep 4, 2025Routine
Resident list and reportable incident binder were found unlocked, unattended, and accessible in the conference room.
Micro-kill bleach wipes were left unlocked and accessible to residents in an activity room cabinet.
Three stained ceiling tiles were observed in the 5th floor hallway near room 104.
An approximately 7-inch accumulation of lint was found in the lint trap of the commercial dryer.
Jun 30, 2025Routine
A bathroom lacked an operable window and the exhaust fan was inoperable.
Three electrical breaker panels were unlocked and unattended, and push pins were left in an unlocked cabinet accessible to residents.
The home did not have a menu posted in the memory care unit.
May 20, 2025Routine
A resident's blood sugar reading was not documented in the medication administration record, and a controlled substance was not signed out on the inventory log.
Medication administration records lacked the initials of the staff person who administered medications on several specified dates and times.
May 13, 2025Routine
The training record for direct care staff did not include the length or source of the training.
An unlocked closet containing poisonous materials, such as denture cleaner and medicated ointments, was accessible to residents in the SDCU quiet room.
Sanitary conditions were inadequate, including an odor of urine and feces on a bathroom floor, as well as used medical waste left on stairs.
May 5, 2025Routine
Resident records were found unlocked, unattended, and accessible in the nurses office within the 3rd floor secured dementia care unit.
Poisonous materials, including Aloe Vesta moisturizer, Biotene toothpaste, and vitamins, were unlocked and accessible to residents.
Feb 11, 2025Routine
Resident #1 did not have a shower curtain in their bathroom.
The home failed to have a safeguard addendum or method to safeguard resident #2's money prior to 12/2/2024.
Staff training in first aid and CPR was provided by an online-only source not certified by a hospital or recognized healthcare organization.
Resident #1's dentures were observed on a soap dispenser in the bathroom without a container.
Dec 11, 2024RoutineCleanReport
No deficiencies found during this inspection.
Nov 18, 2024Routine
A resident's bedside mobility device was uncovered, not attached to the bed frame, and had an open gap of 14 inches.
The facility failed to complete a required assessment for a resident upon receiving a bedside mobility device.
The resident's support plan failed to document how the resident's identified need for transfer assistance would be met.
Ownership & Operations
Who Operates This Facility
Deer Meadows Operating II LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
310 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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