Wesley Enhanced Living Pennypack Park
Limited public data on Wesley Enhanced Living Pennypack Park. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 69 Google reviews
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What this means for your family
This facility offers exceptional rehabilitation services and a smooth transition process for new residents. However, families should be cautious regarding the high cost of care and should closely monitor staff responsiveness and food quality, as several recent reviews highlight significant lapses in these areas.
Google Reviews
Google Reviews
69 reviews on Google“Families may find a high level of care in the rehabilitation and personal care sections, with several reviewers praising the smooth transition process and helpful admissions staff. However, there are significant, recurring criticisms regarding staff responsiveness, food quality, and the high cost of entry fees and monthly services.”
Quality Themes
Tap a score for detailsStrengths
- Smooth admissions and transition process
- Exceptional rehabilitation and physical therapy
- Beautiful outdoor courtyard and grounds
- Friendly and helpful administrative staff
Concerns
- Staff unresponsiveness and neglect (mentioned by 3 reviewers)
- Poor food quality and limited menu variety (mentioned by 2 reviewers)
- High cost of entry fees and monthly rent (mentioned by 2 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about how smooth the transition process is for new residents; how do you help a new family member settle into the community during those first few weeks?
- 2The outdoor courtyard looks lovely; what kind of daily activities or social gatherings do residents typically enjoy in that space?
- 3Could you tell us more about the dining experience, specifically regarding how much variety there is in the daily menus and how much input residents have on food choices?
- 4We want to ensure our loved one is well-supported; what is the protocol for responding to resident needs or call lights during the overnight hours?
- 5With the excellent physical therapy services available here, how closely do the rehab teams coordinate with the daily care staff to support long-term mobility?
- 6How does the management team approach regular facility maintenance and cleanliness to ensure the community stays in top shape?
Personalized based on this facility's data
Key Review Excerpts
“I am so impressed with the staff at Wesley !!! From admissions with my St Hubert’s Bambi who was the $1st person I spoke to and adored to Patrick O’Neill the Irish lad who eased my anxiety making the entire transition easy.”
“The collaboration between 3 individuals were exceptional to provide a caring and successful rehabilitation. Headed by the glue Nikki, Tiffany and Danielle allowed me to achieve and regain my mobility and strength in less than a week and a half… a true miracle!!!”
“The 4+ years he had already paid for in a WEL facility were credited to him toward the 5-year requirement for Benevolent Care assistance, should he run with savings before he's eligible for Medicaid. For our family, this was a deal-maker.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Wesley Enhanced Living Pennypack Park underwent 30 inspections, resulting in 11 clean reports and 56 documented violations. The findings primarily involved incomplete resident screenings, gaps in staff training documentation, and issues with quality management procedures and incident reporting.
Mar 31, 2025Routine
Direct care staff person A did not receive required training on meeting resident needs via assessment tools and personal care service needs during 2024.
Weekly menus posted in the dining room were not dated, making it impossible for residents to identify the current week's meals.
A glucometer was calibrated one hour slow, resulting in resident glucose readings being logged with incorrect times.
Jul 18, 2024Routine
The medication administration record for Resident #1 did not include the initials of the staff person who administered Atorvastatin Calcium on 07/08/24.
Resident #1's assessment failed to list diagnoses of mild cognitive impairment and major depressive disorder despite being noted in a medical evaluation.
Jul 25, 2023Routine
Quality management reviews held in 2023 failed to cover periodic review of complaint procedures, staff training, and resident/family councils.
A direct care staff person lacked 2022 training regarding medication self-administration and meeting resident needs.
A staff person did not receive 2022 annual training in emergency preparedness and resident rights.
The annual training review record from December 2022 lacked specific training dates, providers, and course lengths.
Written emergency procedures have not been submitted to the local emergency management agency since November 2019.
Mar 9, 2023Routine
The glucometer for Resident #1 was not calibrated to the correct date and time.
The resident's assessment and support plan failed to document how the resident's need for assistance with turning and positioning would be met.
Aug 8, 2022RoutineCleanReport
No deficiencies found during this inspection.
Aug 2, 2022Routine
Opened bags of brownie mix, split peas, and kettle cooked chips in the dry storage area were not dated.
Medical evaluations for two residents were incomplete, lacking information on ability to self-administer and body positioning/movement.
Prescribed eye drops for a resident were found in the medication cart but were not documented on the resident's medication administration record.
A glucometer was not calibrated with the correct date and time, and discrepancies were noted between the blood glucose log and the device readings.
May 13, 2022Routine
There was a strong urine odor noted in the resident's room.
A resident's bedroom did not have a functioning flush toilet at the time of inspection.
Sep 8, 2021Routine
The home did not have their current license or previous inspection report posted in a conspicuous and public place.
Resident #1 and Resident #2 did not sign the resident-home contract, and there was no documentation regarding refusal or inability to sign.
Resident records for #1 and #2 lacked a signed statement acknowledging receipt of resident rights and complaint procedures.
The home failed to provide documentation verifying that a direct care staff person's non-US secondary school education met educational requirements.
The bathroom in bedroom #M217 lacks both a window and an exhaust fan for ventilation.
Ownership & Operations
Who Operates This Facility
Evangelical Manor, INC.
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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