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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 371 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · Staff turnover reported at 25%
Townhouse Center for Rehabilitation & Nursing has a middle-range Medicare overall rating. Strengths include attentive and professional nursing staff. Some reviewers note concerns about neglect and poor patient hygiene (mentioned by 4 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Townhouse Center for Rehabilitation & Nursing generally receives high praise for its attentive nursing staff, clean environment, and effective physical therapy programs. While many families report positive experiences and successful recoveries, a minority of reviewers have raised serious concerns regarding neglect, poor communication, and inadequate staffing levels during off-hours.
Quality Themes
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Concerns
Rating Trends
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Distribution · 178 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My husband came from another nursing facility with sacral pressures and within two weeks I seen the progress and now almost heal. Thank you for the caring staff.”
“The CNAs deserve special mention; a demanding job the Townhouse team worked together to make sure patients were kept clean, essential needs met and linens were changed daily. OT and PT were terrific at teaching patients the skills they needed to go home safely.”
“My grandfather was placed here yesterday and I was so worried about the care he'd get with his limited communication at 93 years old...but Townhouse has been amazing with him. Peter and Heidi are wonderful staff members and so attentive.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a pattern of recurring fire safety and care planning deficiencies across multiple surveys, with one family complaint triggering an investigation in 2023. The most frequent problem areas involve fire safety systems (alarm and sprinkler maintenance), resident care planning, and quality of care issues. While all deficiencies show correction dates, fire safety violations have persisted from 2023 into 2025, suggesting ongoing compliance challenges that families should discuss during any visit.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Townhouse Center for Rehabilitation & Nursing
for profit
Owners
Bacchi, Anthony
Owner
Farkowitz, Esther
Owner
Hoffman, Pinchus
Owner
Philipson, Bent
Owner
Key personnel
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Google Reviews
371 reviews from families & visitors
Official Website
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