Island Assisted Living
Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 111 Google reviews
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What this means for your family
The facility is highly regarded for its warm, welcoming staff and effective transition support, making it a strong contender for those prioritizing social engagement. However, families should exercise caution and conduct thorough due diligence regarding medication management and dining quality, as these remain recurring points of concern for some residents.
Google Reviews
Google Reviews
111 reviews on Google“Island Assisted Living is widely praised for its welcoming admissions process, attentive staff, and vibrant social environment that helps residents transition comfortably. While many families report significant improvements in their loved ones' well-being, a minority of reviewers have raised serious concerns regarding food quality, medication management, and occasional lapses in oversight. Prospective families should look past the high volume of positive feedback to verify current standards in dining and medical care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional staff
- Smooth and supportive admissions process
- Engaging social activities and events
- Clean and well-maintained facility
Concerns
- Poor food quality and limited menu variety (mentioned by 4 reviewers)
- Medication management errors (mentioned by 2 reviewers)
- Staff turnover and inconsistent oversight (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 115 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to feedback from families; how does that communication loop help improve the daily experience for residents?
- 2We've heard great things about the social life here, so could you tell us more about the specific types of engaging activities or special events planned for the coming month?
- 3Since we want to ensure a smooth transition, could you walk us through how the admissions process works for a new resident joining the community?
- 4What is the process for managing daily medications, and what steps are in place to ensure there is consistent oversight and accuracy for every resident?
- 5We'd love to know more about the dining experience—how often does the menu rotate, and are there opportunities for residents to request specific preferences or dietary variety?
- 6In the event of a medical emergency during the night, what is the immediate protocol for resident care and family notification?
Personalized based on this facility's data
Key Review Excerpts
“The staff here is exceptional always caring and attentive and genuine. They treat me with kindness and respect and they make me feel at home.”
“The staff does their best to help her with her memory loss and confusion but they are not a memory care facility. They make sure she is attended to for all of her personal and primary medical needs”
“The administrative team at Island Assisted Living has allowed the transition into the environment to be pleasant. During this particularly difficult and challenging time, Brian and team showed empathy and compassion throughout the admission process.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
23 violations from 18 inspections
Dec 4, 2025Complaint
Food service
Disaster and emergency planning
Food service
Food service
Resident services
Environmental standards
Nov 4, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 3, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 1, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 21, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 12, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Sep 25, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Sep 11, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Newco Alp INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
111 reviews from families & visitors
Official Website
Visit islandassistedliving.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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