Hempstead Park Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 92 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 6.0)
- High RN turnover (54%)
Bottom 25% in NY · Critically understaffed (RN) · $15,445 in fines · Abuse citation
What this means for your family
While some families report positive interactions with staff and appreciate recent facility updates, the recurring reports of unsanitary conditions and slow response times are significant red flags. We strongly recommend visiting the facility unannounced during a weekend or evening shift to observe staffing levels and cleanliness for yourself before making a decision.
Google Reviews
Google Reviews
92 reviews on Google“Hempstead Park Nursing Home receives highly polarized reviews, with some families praising the staff's kindness and recent facility improvements, while others report severe neglect and unsanitary conditions. Common complaints include persistent odors of urine and feces, understaffing, and poor communication from medical staff. Families considering this facility should be aware of significant inconsistencies in the quality of care and cleanliness reported by visitors.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming front desk staff
- Helpful social work and intake team
- Engaging activities and community events
- Recent facility updates and improvements
Concerns
- Persistent odors of urine and feces throughout the facility (mentioned by 7 reviewers)
- Understaffing and slow response times to patient needs (mentioned by 6 reviewers)
- Poor medical communication and dismissive doctors (mentioned by 4 reviewers)
- Facility cleanliness and outdated/broken furniture (mentioned by 5 reviewers)
- Elevator maintenance and accessibility issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 120 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has recently undergone some updates; could you show us some of the areas that have been renovated and how you plan to continue improving the environment?
- 2Given the size of the facility, what is your current process for ensuring that residents receive timely assistance when they press their call lights?
- 3We understand that maintaining a fresh environment is a challenge in any large facility; what is your daily protocol for housekeeping and managing odors in the resident wings?
- 4Could you walk us through how your medical team communicates updates to families, and how we can best stay in the loop regarding our loved one's care plan?
- 5We’ve heard great things about the activities and community events here; could you tell us more about the social calendar and how residents are encouraged to participate?
- 6With the elevators being a key part of navigating a facility this size, what is your maintenance schedule to ensure they remain reliable and accessible for residents?
Personalized based on this facility's data
Key Review Excerpts
“The conditions were horrible. The smell of feces and urine permeated from the first floor to the third floor. The staff did not seem to be concerned with whether or not residents were clean or comfortable.”
“My father was in the rehab facility for less than a week when he became extremely dehydrated and got so sick he was taken to the hospital where he was diagnosed with septic shock and within three weeks he died!”
“My sister is there and she's left in her own urine and feces many times the food is very horrible and the facility is out dated dirty and the temperature there be very chilly no physical therapy is giving to her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports triggering 9 deficiencies, indicating ongoing concerns about resident protection and accident prevention. The facility shows recurring issues with accident hazards and safety, medication management, and resident protection from abuse that persist across multiple surveys from 2021 to 2025. While all deficiencies show correction dates, the pattern of repeated safety violations and complaint-driven investigations suggests families should carefully evaluate this facility's ability to maintain consistent care standards.
Aug 5, 2025Routine9
Construction Deficiencies
Use approved construction type or materials.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Aug 5, 2025Complaint3
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Jan 3, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 5, 2023Routine7
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Dec 5, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Federal Penalties
Fine
Mar 20, 2024
$15,445
Ownership & Operations
Who Operates This Facility
Hempstead Park Nursing Home
for profit
Ownership & Management
Owners
Melnicke, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
92 reviews from families & visitors
Official Website
Visit hempsteadparknh.com
Medicare data downloads
Original nursing home datasets
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