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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 343 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 14%
Nassau Rehabilitation & Nursing Center has a middle-range Medicare overall rating. Strengths include clean, well-maintained facility. Some reviewers note concerns about slow response times to call bells and requests for assistance (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Nassau Rehabilitation & Nursing Center receives overwhelmingly positive feedback for its cleanliness, friendly staff, and active recreation department. While many families praise the facility for its attentive care and welcoming atmosphere, a minority of reviewers report serious concerns regarding responsiveness, communication, and the quality of nursing care during off-hours.
Quality Themes
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Concerns
Rating Trends
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Distribution · 216 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My husband has been in Nassau rehabilitation and nursing facility for 3 years now and everyone here treats us both like we are family .. my husband is a TRAUMATIC BRAIN INJURY PATIENT and isn’t easy to care for .. when I leave him to go home and rest I know that he is taken care of by the best .”
“I can say from the time I walked into the door and meet with Mrs. Cheryl my mind set had changed but I still had to ask alot of questions and go visit my Dad everyday. I'm happy the staff was able to listen to my concerns because the goal was to bring my Dad home.”
“My 96 year old mother was admitted to a room without heat (it was 20 degrees outside), broken window blinds, cracked walls and peeling paint, a bed that could not be adjusted and dirty walls, floors and windowsills. There were no other beds available.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Nassau Rehabilitation & Nursing Center has 24 deficiencies across four surveys, including one complaint-triggered issue involving food preparation that families reported. The facility shows recurring problems with fire safety systems, daily care assistance, and medication management across multiple inspections. While all violations have correction dates, the pattern of repeated deficiencies in safety systems and basic care areas suggests ongoing operational challenges families should carefully evaluate.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal Penalties
Fine
Apr 28, 2025
$16,153
Nassau Rehabilitation & Nursing Center
for profit
Excelsior Care Group
33 facilities nationwide
Chain avg rating: 2.6/5 · Rank 10 of 32
Owners
Estate of Mayer Rispler
Owner · Organization
George Klein Testamentary Trust
Owner · Organization
Becher, Aaron
Owner
Bloom, David
Owner
Busell, Sandra
Owner
Chopp, Alan
Owner
Farkowitz, Esther
Owner
Klein, Larry
Owner
Leifer, Joel
Owner
Lerner, Chana
Owner
Nakdimen, Shelly
Owner
Philipson, Bent
Owner
Pocchia, Teresa
Owner
Pollak, Theodore
Owner
Schwartz, Michael
Owner
Singer, Brucha
Owner
Stern, Ronald
Owner
Tessler, Naomi
Owner
Excelsior Care Group
Owner (parent company) · Organization
Key personnel
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343 reviews from families & visitors
Official Website
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