Strong Medicare quality ratings; public reviewers often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 59 Google reviews

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Totally Kids Rehabilitation Hospital - D/p Snf has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: exceptional physical and occupational therapy teams and compassionate and caring nursing staff. Review the component ratings and current source records before deciding.
Families seeking pediatric rehabilitation often praise the facility for its exceptional physical therapy and the compassionate, family-like bond between nursing staff and children. However, significant concerns exist regarding communication failures from case management and inconsistent responsiveness to phone calls for updates. While many parents report miraculous recoveries, others have raised serious alarms regarding medication management and staff neglect.
Quality Themes
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Concerns
Rating Trends
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Distribution · 50 analyzed
The owner provides highly personalized and empathetic responses to positive reviews, often referencing specific staff members or patient progress. For negative reviews, the owner maintains a professional tone, attempting to invite direct communication to resolve grievances.
Personalized based on this facility's data
Key Review Excerpts
“The Physical Therapy team is phenomenal and provides steady, supportive treatment while respecting & responding to the kids unique situations.”
“Within the day he was moved here he showed Advancement he went from eat 15-30 cc a feeding to 50-65 a feeding.”
“However, the case management is the worst. They failed to communicate important information, they dismiss your concerns, ignore your emails.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 13 measures
9
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows recurring deficiencies across multiple care areas, with one family filing a complaint about resident protection that triggered an investigation. The most persistent problems involve medication management, care planning and assessments, and infection control, appearing in every annual survey from 2023-2025. Food safety also recurred multiple times. While all deficiencies have correction dates, the pattern of repeated issues in core care areas suggests ongoing operational challenges that families should discuss directly with staff.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Totally Kids Rehabilitation Hospital - D/p Snf
for profit
Owners
Mountain View Child Care, INC.
Owner · Organization
Padgett, Cynthia
Owner
Padgett, Douglas
Owner
Nydam Limited Partnership
Owner · Organization
Nydam, Jack
Owner (parent company)
Nydam, James
Owner (parent company)
Nydam, Linda
Owner (parent company)
Nydam, Robert
Owner (parent company)
Lambooy, Sallie
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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