Linda Valley Assisted Living

This report details the findings of a complaint investigation conducted regarding allegations of staff mismanaging resident medication and wrongful eviction. Based on interviews with residents and review of documentation, the Licensing Program Analyst found that both allegations were unsubstantiated.

The investigation was conducted following a complaint regarding the facility's condition. The allegation of disrepair was substantiated due to lifting carpet observed throughout the second-floor hallway. This constitutes a Type B deficiency citing CCR 87303(a) for failing to maintain a safe and sanitary environment.

The facility underwent an unannounced required annual visit. The inspector noted that the physical plant, food service, care/supervision, and record review areas were generally satisfactory. Specifically, the report states that no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

This report details a Complaint Investigation regarding staff failure to comply with infection control practices. The investigation found that the allegation was Unsubstantiated, as staff, residents, and records reviewed indicated that the facility followed required guidelines for infection control and mitigation of communicable diseases.

This report details a complaint investigation conducted following an unannounced visit. The allegations regarding staff mishandling personal property, rude remarks, and denying Ombudsman entry were all found to be Unsubstantiated based on staff and resident interviews. No deficiencies were cited during this visit.

This report details a complaint investigation regarding hot water availability and resident showering protocols. The allegations concerning hot water were found to be unsubstantiated, as repairs were completed. However, the investigation did cite deficiencies related to the lack of necessary hygiene supplies for residents requiring shower services.

The facility underwent a required annual inspection with an emphasis on infection control due to the COVID-19 pandemic. The inspector observed that the facility has robust protocols in place, including proper PPE supply, visitor screening, and adherence to general COVID-19 precautions. No deficiencies were cited during this evaluation.