Public Google reviewers rate this highly and often mention warm and compassionate staff members. Schedule a visit to confirm the fit.
based on 35 Google reviews
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Public Google reviewers rate Brookdale Loma Linda highly. Reviewers highlight: warm and compassionate staff members, engaging resident activities and social programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its warm, welcoming atmosphere and the kindness of specific staff members like Celina and AJ. However, recent reviews highlight serious concerns regarding understaffing, slow emergency response times, and a significant incident involving theft of resident property.
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Distribution · 37 analyzed
The owner relies heavily on templated language and standardized scripts to address feedback. Responses focus on redirecting complaints to a corporate phone number or stating that management has been notified rather than providing specific resolutions.
Personalized based on this facility's data
Key Review Excerpts
“I enjoy many of the daily events such as the art classes, craft classes, the flex your brain group and crossword jams.”
“The employees go above and beyond to help me with my daily needs and wants. The location is great, everything is nearby and the views are nice.”
Source: CA Community Care Licensing Division
The facility underwent a required annual inspection on February 4, 2026. The inspection noted that physical plant and food service areas were generally maintained. However, one deficiency was cited regarding the improper storage of laundry detergent, which is a Type B violation.
This report details the findings of a complaint investigation conducted on the facility. The allegations regarding staff mistreatment, delayed response to call pendants, and improper diaper care were reviewed through resident and staff interviews. Overall, the investigation concluded that the allegations were unsubstantiated based on the evidence gathered.
The facility underwent a required annual inspection and was found to have two deficiencies. One Type A deficiency relates to unsecured sharps in the kitchen, and another Type A deficiency concerns insufficient nonperishable food supplies. Both issues require immediate corrective action.
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
This report details an investigation into complaints received on 01/26/2024 regarding staff threatening resident eviction and lack of resident dignity. Based on the evidence reviewed, the allegations were found to be Unsubstantiated.
This report details a complaint investigation concerning the failure to dispense resident medication as prescribed. The allegation was substantiated, resulting in a citation for violation of CCR 87465(c)(2). The facility is cited for this medication administration deficiency, which poses a health and safety risk to clients in care.
This report details a complaint investigation concerning the failure to dispense resident medication as prescribed. The allegation was substantiated, resulting in a citation for violation of CCR 87465(c)(2). The facility is cited for this medication administration deficiency, which poses a health and safety risk to clients in care.
Emerikeyt Palms at Loma Linda INC
LUJAN, MARITZA
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Google Reviews
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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