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Supported Living · Kent, WA
1132 West James Street, Kent, WA 980324312
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Contact information →Care & support
Support with daily life. Eligibility and services vary by program.
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Your next step
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Public Google reviewers rate Total Living Concept highly. Reviewers highlight: welcoming reception staff, professional administrative environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Total Living Concept receives very little substantive feedback regarding its actual care services, with most reviews consisting of empty star ratings or brief, generic praise. The few detailed reviews raise significant concerns regarding professional conduct, including reports of poor supervision of residents in public spaces and unprofessional behavior by company drivers.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While some reviewers call staff welcoming, others report serious lapses in supervision and professional behavior.
Reviewers note that the reception is welcoming and helpful with directions.
A specific report indicates a lack of proper supervision for a patient with behavioral issues in a public park.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 35 analyzed
Key Review Excerpts
“I took my son to Game Farm park in Auburn Wa. While we’re there we seen a male patient with one of the caregivers (caregivers name is Bernard). We were only there for about 30 minutes because the patient kept exposing himself to urinate on the trail and on the playground. When I confronted Bernard for allowing the patient to continue to do this (he would just stand there and watch him or would look over quickly and go back on his phone) he told me that the patient would get very violent and phys”
“The best company ever ❤️ welcoming receptionist ready to listen and best place you can enjoy working.”
“Very welcoming reception with a friendly professional team of staff.”
Source: WA Dept. of Social & Health Services
Findings indicate ongoing issues with provider documentation, safety maintenance, and fiscal management for clients.
Provider failed to update IISP for Client 1 (fluid intake), Client 2 (sodium/fluid restrictions), and Client 3 (community protection/jingle bells/staff room use).
Provider failed to retain receipts for purchases over $25 for Client 3 and had an incident where staff used client funds for personal meals.
Provider failed to maintain water temperature below 120F in Client 2's home, failed to address unsanitary shower conditions for Client 3, and failed to address exposed electrical wiring/outlets in Client 3's home.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with WA Dept. of Social & Health Services.
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit ils.agency
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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