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Assisted Living

Farrington Court Retirement Community

Families consistently rate this highly — reviewers highlight warm, welcoming, and family-oriented atmosphere. Schedule a visit to confirm the fit.

516 Kenosia Ave S, Scenic Hill · Kent, WA 9803070 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.7/5

based on 58 Google reviews

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Farrington Court Retirement Community Assisted Living in Kent, WA — Street View
Street View

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What this means for your family

Farrington Court is highly regarded for its vibrant social calendar and professional administrative team, making it a welcoming environment for many seniors. However, because multiple families have reported concerns regarding slow response times and the quality of bedside care, we strongly recommend asking for a detailed explanation of their staffing ratios during night shifts and how they monitor response times to call buttons.

Google Reviews

Google Reviews

58 reviews on Google
Farrington Court Retirement Community is widely praised for its warm, family-like atmosphere, engaging activity calendar, and helpful administrative staff who guide families through the transition process. However, recent reviews highlight significant concerns regarding care consistency, specifically reports of slow response times to call buttons and dismissive behavior from some staff members toward residents in need of assistance.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean9.0Activities10.0Meds8.0MemoryN/AComms8.0Value8.0

Strengths

  • Warm, welcoming, and family-oriented atmosphere
  • Highly engaging activity and entertainment program
  • Professional and supportive administrative/advisory staff
  • Clean and well-maintained living spaces

Concerns

  • Slow response times to resident call buttons (mentioned by 2 reviewers)
  • Inconsistent or neglectful care from aides (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'19(1)'22(4)'24(19)'26(5)

Distribution · 60 analyzed

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How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that resident and family input to improve daily operations?
  • 2Given the strong emphasis on your activity program, what are some of the most popular events or outings that residents are currently enjoying?
  • 3We understand that timely assistance is vital; what is your current protocol for managing and prioritizing resident call buttons to ensure a quick response?
  • 4How do you ensure consistent communication and care standards across all shifts to maintain the supportive environment you are known for?
  • 5Since you have a smaller community of 70 residents, how does that size help your staff build more personalized, long-term relationships with the seniors living here?
  • 6What specific training or oversight do you provide to your care aides to ensure they are meeting the high standards of support your community strives for?

Personalized based on this facility's data


Key Review Excerpts

He was a care level 4, and when he pushed his button in the middle of the night, the “care” aid would walk in and yell at him that it was the middle of the night and he needed to go to sleep.

Memory care family member · 2025☆☆☆☆

The staff keeps changing and there short staffed we have been there several times and was told grandma had to press her button she presses her button because and everytime they get there within 20 to 30 minutes!

Grandchild of resident · 2023★★★★★

The staff is genuine and responds quickly to calls, the food is AMAZING, but most importantly everytime I talk to my grandma on the phone and she invites me over, she asks if I “want to come over to her home”.

Grandchild of resident · 2024★★★★★
Source: 58 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

5total
70deficiencies
Jul 24, 2025Fire

An inspection conducted on 11/06/2025 marked as approved (referenced in document 1) indicates previous violations corrected, however the primary report dated 07/24/2025 shows extensive deficiencies.

Extension CordsIFC 603.6

Extension cord used for permanent wiring in Salon; extension cord used for patio lights on front entrance patio.

Owner's Responsibility (Fire-resistance)IFC 701.6

Missing documentation for annual fire-resistance inspection; multiple penetrations in closets of rooms B-205, A-215, A-203, D-109.

Door OperationIFC 705.2.4

Doors in Salon, D103, and D101 failed to latch from fully opened position.

Testing and MaintenanceIFC 903.5

Missing documentation for 5-year hydro testing and 3rd quarter 2024 automatic sprinkler system inspection.

Inspection, Testing and MaintenanceIFC 907.8.4

Smoke detector removed from room B104.

Illumination Level Under Emergency PowerIFC 1008.3.5

Emergency lighting needed for exterior path of egress at Building A and C north exits.

Exit SignsIFC 1013.1

Missing illuminated exit signs with battery backup in three identified locations.

Securing Compressed Gas Containers, Cylinders and TanksIFC 5303.5.3

Unsecured oxygen containers in rooms B210, B209, A202.

Working Space and ClearanceIFC 603.4

Electrical panel room in building B had multiple combustibles stored within 36 inches of panels.

Appliance Connection to Building PipingIFC 606.4

Gas-fired appliances in central kitchen lacked tethers to prevent disconnection.

Inspection and MaintenanceIFC 705.2

Missing documentation for wing B fire door inspection; physical damage/obstruction to doors in building B and A.

Inspection, Testing and MaintenanceIFC 901.6

Room D 217 had multiple sprinkler heads covered in plastic.

Extinguishing System ServiceIFC 904.13.5.2

Missing documentation for 1st semi-annual kitchen suppression system servicing for 2025.

Smoke Detector SensitivityIFC 907.8.3

Missing documentation showing deficiencies from 10-01-2024 sensitivity test were corrected.

Clear Space Around ConnectionsIFC 912.4.2

Fire department connection valve on south side obstructed by shrubs and flowers.

Bolt LocksIFC 1010.2.5

Deadbolt style locking mechanisms installed on floor 1 and 2 central hallway fire doors.

Emergency Lighting Equipment Inspection and TestingIFC 1032.10

Emergency lights near A-112 and Building A stairwell south failed test.

Nov 18, 2024Investigation

This letter confirms that deficiencies related to WAC 388-78A-2040 from previous report 45978 (Completion Date 08/21/2024) have been corrected as of 11/18/2024.

Other requirementsWAC 388-78A-2040Corrected Nov 18, 2024

The facility failed to ensure the building was approved by the Washington state fire marshal.

Oct 17, 2024Inspection

A separate follow-up letter indicates that deficiencies identified in the report were corrected as of 12/12/2024.; Consultation provided for WAC 388-78A-2600 (Policies), 388-78A-2700 (First-aid), 388-78A-2730 (License posting), 388-78A-2130 (Service agreement), and 388-78A-2665 (Medicaid disclosure), which were corrected during the inspection.; All corrections listed with a target date of 12/01/2024.

Food and nutrition servicesWAC 388-78A-2300Corrected Dec 1, 2024

Facility failed to maintain a current dietary manual and make it available to food preparation staff.

Intermittent nursing services systemsWAC 388-78A-2320Corrected Dec 1, 2024

Facility failed to ensure 2 insulin-dependent residents received nurse delegation services for insulin administration by staff.

Specialty training requirementsWAC 388-112A-0495Corrected Dec 1, 2024

Staff C did not receive Specialty Training for Dementia within 120 days of hire.

Tuberculosis two-step testingWAC 388-78A-2484Corrected Dec 1, 2024

Staff B and Staff D lacked documentation of required TB testing.

Resident controlled medicationsWAC 388-78A-2270Corrected Dec 1, 2024

Insecure medication storage in sample resident units.

Maintenance & HousekeepingWAC 388-78A-3090Corrected Dec 1, 2024

Cracked pavement and debris on ramp in back courtyard posing safety risk.

Caregiver CredentialingWAC 246-980-030 / WAC 388-78A-2450Corrected Dec 1, 2024

Employee (Staff B) working without active NAC certification.

TB TestingWAC 388-78A-2484Corrected Dec 1, 2024

Staff (B and D) working without documented TB testing.

Resident controlled medicationsWAC 388-78A-2270Corrected Dec 1, 2024

Facility failed to ensure 3 of 3 residents kept medications in a locked location, putting all 31 residents at risk.

Maintenance and housekeepingWAC 388-78A-3090Corrected Dec 1, 2024

Facility failed to ensure the back courtyard was free of potential fall hazards, specifically a cracked path and debris on a ramp.

Certification of long-term care workersWAC 246-980-030Corrected Dec 1, 2024

Staff B hired 02/23/2024 without HCA or NAC certification or pending record.

Emergency and disaster preparednessWAC 388-78A-2700Corrected Dec 1, 2024

Resident 11 had an insecure medical device (bed rail) creating entrapment risk.

Food & Nutrition ServicesWAC 388-78A-2300Corrected Dec 1, 2024

Expired dietary manual found; lack of access for employees.

Intermittent Nursing ServicesWAC 388-78A-2320Corrected Dec 1, 2024

Failure to properly implement/delegate nursing services for residents.

Specialty Training/CertificationWAC 388-112A-0495 / WAC 388-78A-2510Corrected Dec 1, 2024

Caregiver (Staff C) lacked required Specialty Dementia training.

Bed Rails/Safety DevicesWAC 388-78A-2700Corrected Dec 1, 2024

Unsafe bedrail found in resident room.

Aug 5, 2024Fire

Facility was initially inspected on 07/03/2024 and cited for multiple violations due to refusing re-inspection. A subsequent re-inspection occurred on 08/05/2024 where most items were marked 'Corrected', but issues regarding sprinkler, fire alarm, and smoke detector documentation remain.; Inspection conducted by Washington State Patrol Fire Protection Bureau. Approval Status: Disapproved.

Testing and Maintenance (Sprinkler)IFC 903.5

Annual sprinkler report shows deficiencies; documentation for fourth quarter inspection was missing.

Smoke Detector SensitivityIFC 907.8.3

Unable to provide documentation for smoke detector sensitivity test report.

Relocatable power tap cords shall not extend through walls, ceilings, or floorsIFC 603.5.3

The Maintenance office has a power strip that is dangling by its cord.

Records for inspections and cleanings shall be maintainedIFC 606.3.3

Facility unable to provide documentation for current hood cleaning servicing.

Swinging fire doors shall close and latch automaticallyIFC 705.2.4

Doors for Salon (1st floor), Resident room D212, and storage next to Elevator Control room failed to close/latch properly.

Fire protection and life safety systems shall be maintained in an operative conditionIFC 901.6

Resident room B108 is missing an escutcheon ring; Activity closet has a painted/textured sprinkler head.

Fixed temperature-sensing elements shall be maintainedIFC 904.5.2

Kitchen suppression report shows discrepancy regarding fusible links; requires correction or heat survey.

Hand-held portable fire extinguishers shall be installed on hangers or bracketsIFC 906.7

Fire extinguisher in the Telephone room is not mounted or in a cabinet.

Maintenance of fire alarm and detection systemsIFC 907.8

Facility unable to provide documentation for annual fire alarm inspection.

Carbon monoxide detection systems shall be maintainedIFC 915.6

Facility unable to provide documentation for 2024 carbon monoxide testing.

Compressed gas containers shall be securedIFC 5303.5.3

Resident room D109 has an unsecured oxygen bottle in the closet.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8

Fire alarm report shows deficiencies.

Relocatable power taps shall be listed in accordance with UL 1363IFC 0603.5.1

Resident room B209 has an unapproved multi plug adapter behind the TV.

Only listed and labeled portable, electric space heaters shall be usedIFC 0605.10.1

The Housekeeper / Emergency Supply closet has an unapproved heater.

Owner shall maintain an inventory of all required fire-resistance-rated constructionIFC 701.6

Facility unable to provide record of annual fire wall inspection and/or repairs.

Decorative materials of an explosive or highly flammable character shall not be usedIFC 807.1

Resident room C104 has decor covering the entire door.

Sprinkler systems shall be tested and maintainedIFC 903.5

Facility unable to provide documentation for annual sprinkler report, quarterly reports, and forward flow test.

Automatic fire-extinguishing systems shall be serviced at least every six monthsIFC 904.13.5.2

Facility unable to provide documentation for current suppression system servicing.

Portable fire extinguishers shall be located in conspicuous, accessible locationsIFC 906.5

Fire extinguishers are locked; maintenance did not have a key at time of inspection.

Fire extinguishers must be installed so tops are not more than 5 feet above floorIFC 906.9.1

Activity room extinguisher is mounted above the 5-foot requirement.

Smoke detector sensitivity shall be checkedIFC 907.8.3

Facility unable to provide documentation for last smoke detector sensitivity test or nuisance log.

Emergency lighting equipment shall be tested monthlyIFC 1032.10.1

Facility unable to provide documentation for emergency lighting testing for March and April.

Circuit identification and accessibilityNFPA 72 10.6.5.2

Fire alarm circuit breaker in electrical room is missing required locking device.

Jun 15, 2023Fire

The facility was initially 'Disapproved' on 05/01/2023 but the final report indicates approval on 06/15/2023 stating all violations have been corrected.

Portable Fire ExtinguishersIFC 906.2

Fire extinguisher outside elevator room on 1st floor is outdated.

Unapproved ConditionsIFC 604.6

Missing or broken receptacle covers in hall by room A002, Health and Wellness Director office, and Executive Director office.

Penetrations - Maintaining ProtectionIFC 703.1

Penetration in wall in Family Advisor room near E.D.'s office due to wiring.

Testing and MaintenanceIFC 903.5

Unable to provide annual fire sprinkler inspection documentation including quarterly tests.

Ash TraysIFC 310.7

Facility used a plastic garbage can for cigarette butts and ashes.

Owner's ResponsibilityIFC 701.6 / WAC 51-54A

Unable to provide record of annual fire wall inspection and/or repairs.

Door OperationIFC 705.2.4

Doors in Salon, Building C walkway (by C100), and private dining room (by reception) did not close/latch properly.

Fusible Link MaintenanceIFC 904.5.2

Need heat survey for commercial hood to determine required fusible link rating; currently have 450 degree links.

Inspection, Testing and MaintenanceIFC 907.8

Unable to provide annual inspection documentation for fire alarm system.

Activation TestIFC 1031.10.1

Failed to provide documentation for 30-second monthly emergency lighting testing.

Fuel-Burn AppliancesIFC 915.1.4

No carbon monoxide detectors in kitchen hot water closet (A & B hallway 100) or main laundry room.

MaintenanceIFC 915.6

Unable to provide documentation showing CO detector testing in the past 12 months.

Fire Door Inspection and TestingNFPA 80

Salon door lacks rated glass; laundry room and dry storage doors have holes.

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References & Resources

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