Farrington Court Retirement Community
Families consistently rate this highly — reviewers highlight warm, welcoming, and family-oriented atmosphere. Schedule a visit to confirm the fit.
based on 58 Google reviews

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What this means for your family
Farrington Court is highly regarded for its vibrant social calendar and professional administrative team, making it a welcoming environment for many seniors. However, because multiple families have reported concerns regarding slow response times and the quality of bedside care, we strongly recommend asking for a detailed explanation of their staffing ratios during night shifts and how they monitor response times to call buttons.
Google Reviews
Google Reviews
58 reviews on Google“Farrington Court Retirement Community is widely praised for its warm, family-like atmosphere, engaging activity calendar, and helpful administrative staff who guide families through the transition process. However, recent reviews highlight significant concerns regarding care consistency, specifically reports of slow response times to call buttons and dismissive behavior from some staff members toward residents in need of assistance.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming, and family-oriented atmosphere
- Highly engaging activity and entertainment program
- Professional and supportive administrative/advisory staff
- Clean and well-maintained living spaces
Concerns
- Slow response times to resident call buttons (mentioned by 2 reviewers)
- Inconsistent or neglectful care from aides (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that resident and family input to improve daily operations?
- 2Given the strong emphasis on your activity program, what are some of the most popular events or outings that residents are currently enjoying?
- 3We understand that timely assistance is vital; what is your current protocol for managing and prioritizing resident call buttons to ensure a quick response?
- 4How do you ensure consistent communication and care standards across all shifts to maintain the supportive environment you are known for?
- 5Since you have a smaller community of 70 residents, how does that size help your staff build more personalized, long-term relationships with the seniors living here?
- 6What specific training or oversight do you provide to your care aides to ensure they are meeting the high standards of support your community strives for?
Personalized based on this facility's data
Key Review Excerpts
“He was a care level 4, and when he pushed his button in the middle of the night, the “care” aid would walk in and yell at him that it was the middle of the night and he needed to go to sleep.”
“The staff keeps changing and there short staffed we have been there several times and was told grandma had to press her button she presses her button because and everytime they get there within 20 to 30 minutes!”
“The staff is genuine and responds quickly to calls, the food is AMAZING, but most importantly everytime I talk to my grandma on the phone and she invites me over, she asks if I “want to come over to her home”.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jul 24, 2025Fire17Report
An inspection conducted on 11/06/2025 marked as approved (referenced in document 1) indicates previous violations corrected, however the primary report dated 07/24/2025 shows extensive deficiencies.
Extension cord used for permanent wiring in Salon; extension cord used for patio lights on front entrance patio.
Missing documentation for annual fire-resistance inspection; multiple penetrations in closets of rooms B-205, A-215, A-203, D-109.
Doors in Salon, D103, and D101 failed to latch from fully opened position.
Missing documentation for 5-year hydro testing and 3rd quarter 2024 automatic sprinkler system inspection.
Smoke detector removed from room B104.
Emergency lighting needed for exterior path of egress at Building A and C north exits.
Missing illuminated exit signs with battery backup in three identified locations.
Unsecured oxygen containers in rooms B210, B209, A202.
Electrical panel room in building B had multiple combustibles stored within 36 inches of panels.
Gas-fired appliances in central kitchen lacked tethers to prevent disconnection.
Missing documentation for wing B fire door inspection; physical damage/obstruction to doors in building B and A.
Room D 217 had multiple sprinkler heads covered in plastic.
Missing documentation for 1st semi-annual kitchen suppression system servicing for 2025.
Missing documentation showing deficiencies from 10-01-2024 sensitivity test were corrected.
Fire department connection valve on south side obstructed by shrubs and flowers.
Deadbolt style locking mechanisms installed on floor 1 and 2 central hallway fire doors.
Emergency lights near A-112 and Building A stairwell south failed test.
Nov 18, 2024Investigation
This letter confirms that deficiencies related to WAC 388-78A-2040 from previous report 45978 (Completion Date 08/21/2024) have been corrected as of 11/18/2024.
The facility failed to ensure the building was approved by the Washington state fire marshal.
Oct 17, 2024Inspection16Report
A separate follow-up letter indicates that deficiencies identified in the report were corrected as of 12/12/2024.; Consultation provided for WAC 388-78A-2600 (Policies), 388-78A-2700 (First-aid), 388-78A-2730 (License posting), 388-78A-2130 (Service agreement), and 388-78A-2665 (Medicaid disclosure), which were corrected during the inspection.; All corrections listed with a target date of 12/01/2024.
Facility failed to maintain a current dietary manual and make it available to food preparation staff.
Facility failed to ensure 2 insulin-dependent residents received nurse delegation services for insulin administration by staff.
Staff C did not receive Specialty Training for Dementia within 120 days of hire.
Staff B and Staff D lacked documentation of required TB testing.
Insecure medication storage in sample resident units.
Cracked pavement and debris on ramp in back courtyard posing safety risk.
Employee (Staff B) working without active NAC certification.
Staff (B and D) working without documented TB testing.
Facility failed to ensure 3 of 3 residents kept medications in a locked location, putting all 31 residents at risk.
Facility failed to ensure the back courtyard was free of potential fall hazards, specifically a cracked path and debris on a ramp.
Staff B hired 02/23/2024 without HCA or NAC certification or pending record.
Resident 11 had an insecure medical device (bed rail) creating entrapment risk.
Expired dietary manual found; lack of access for employees.
Failure to properly implement/delegate nursing services for residents.
Caregiver (Staff C) lacked required Specialty Dementia training.
Unsafe bedrail found in resident room.
Aug 5, 2024Fire23Report
Facility was initially inspected on 07/03/2024 and cited for multiple violations due to refusing re-inspection. A subsequent re-inspection occurred on 08/05/2024 where most items were marked 'Corrected', but issues regarding sprinkler, fire alarm, and smoke detector documentation remain.; Inspection conducted by Washington State Patrol Fire Protection Bureau. Approval Status: Disapproved.
Annual sprinkler report shows deficiencies; documentation for fourth quarter inspection was missing.
Unable to provide documentation for smoke detector sensitivity test report.
The Maintenance office has a power strip that is dangling by its cord.
Facility unable to provide documentation for current hood cleaning servicing.
Doors for Salon (1st floor), Resident room D212, and storage next to Elevator Control room failed to close/latch properly.
Resident room B108 is missing an escutcheon ring; Activity closet has a painted/textured sprinkler head.
Kitchen suppression report shows discrepancy regarding fusible links; requires correction or heat survey.
Fire extinguisher in the Telephone room is not mounted or in a cabinet.
Facility unable to provide documentation for annual fire alarm inspection.
Facility unable to provide documentation for 2024 carbon monoxide testing.
Resident room D109 has an unsecured oxygen bottle in the closet.
Fire alarm report shows deficiencies.
Resident room B209 has an unapproved multi plug adapter behind the TV.
The Housekeeper / Emergency Supply closet has an unapproved heater.
Facility unable to provide record of annual fire wall inspection and/or repairs.
Resident room C104 has decor covering the entire door.
Facility unable to provide documentation for annual sprinkler report, quarterly reports, and forward flow test.
Facility unable to provide documentation for current suppression system servicing.
Fire extinguishers are locked; maintenance did not have a key at time of inspection.
Activity room extinguisher is mounted above the 5-foot requirement.
Facility unable to provide documentation for last smoke detector sensitivity test or nuisance log.
Facility unable to provide documentation for emergency lighting testing for March and April.
Fire alarm circuit breaker in electrical room is missing required locking device.
Jun 15, 2023Fire13Report
The facility was initially 'Disapproved' on 05/01/2023 but the final report indicates approval on 06/15/2023 stating all violations have been corrected.
Fire extinguisher outside elevator room on 1st floor is outdated.
Missing or broken receptacle covers in hall by room A002, Health and Wellness Director office, and Executive Director office.
Penetration in wall in Family Advisor room near E.D.'s office due to wiring.
Unable to provide annual fire sprinkler inspection documentation including quarterly tests.
Facility used a plastic garbage can for cigarette butts and ashes.
Unable to provide record of annual fire wall inspection and/or repairs.
Doors in Salon, Building C walkway (by C100), and private dining room (by reception) did not close/latch properly.
Need heat survey for commercial hood to determine required fusible link rating; currently have 450 degree links.
Unable to provide annual inspection documentation for fire alarm system.
Failed to provide documentation for 30-second monthly emergency lighting testing.
No carbon monoxide detectors in kitchen hot water closet (A & B hallway 100) or main laundry room.
Unable to provide documentation showing CO detector testing in the past 12 months.
Salon door lacks rated glass; laundry room and dry storage doors have holes.
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References & Resources
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Google Reviews
58 reviews from families & visitors
Official Website
Visit stellarliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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