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Assisted Living

Aegis Senior Inn of Kent

Families consistently rate this highly — reviewers highlight compassionate and dedicated care staff. Schedule a visit to confirm the fit.

10421 Se 248th St, Kent, WA 9803033 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.8/5

based on 38 Google reviews

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Aegis Senior Inn of Kent Assisted Living in Kent, WA — Street View
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What this means for your family

While many families report excellent care and engagement for residents in memory care, recent reviews indicate growing concerns regarding staffing levels and building maintenance. We recommend that you specifically ask about current staff-to-resident ratios and request a detailed, written breakdown of all costs to ensure transparency before committing.

Google Reviews

Google Reviews

38 reviews on Google
Aegis Senior Inn of Kent receives high praise for its compassionate staff and engaging memory care programs, with many families reporting significant improvements in their loved ones' well-being. However, recent critical feedback highlights concerns regarding staffing levels, building maintenance, and transparency in pricing and policies. Families should weigh the strong emotional support provided by the team against reports of operational challenges.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean6.0Activities9.0Meds3.0Memory9.0Comms5.0Value2.0

Strengths

  • Compassionate and dedicated care staff
  • Engaging activities and stimulation for residents
  • Supportive environment for families
  • Strong focus on resident well-being

Concerns

  • Understaffing and high staff turnover (mentioned by 2 reviewers)
  • Lack of transparent pricing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'20(3)'22(3)'24(1)'26(2)

Distribution · 43 analyzed

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How They Respond to Reviews

42%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given your focus on engaging activities, could you walk us through a typical daily schedule and how you tailor these programs to the interests of your 33 residents?
  • 2I noticed your team is quite active in responding to feedback online; how do you foster that same open communication with families regarding their loved one's daily care?
  • 3With a smaller community of 33 residents, how do you ensure consistent staffing levels and continuity of care for the residents throughout the week?
  • 4Could you provide a clear breakdown of your pricing structure and what specific services are included in the monthly rate to help us plan for the long term?
  • 5How is the medication management process handled here, and what steps do you take to ensure accuracy and safety for residents?
  • 6In the event of a medical emergency, what is your protocol for coordinating with local healthcare providers and notifying family members?

Personalized based on this facility's data


Key Review Excerpts

Not only has Dads quality of life improved 200%, his care level even decreased because he is thriving in his new community.

Memory care family member · 2020★★★★★

The whole team is wonderful and work hard to keep residents entertained, comfortable, healthy, and happy! They are compassionate and understanding and do their best not to just support the person staying, but they want to support the whole family.

Respite care family member · 2025★★★★

The staff is kind, but very understaffed and high turnover. Left parents without necessary items like toilet paper for days.

Long-term resident's family · 2025☆☆☆☆
Source: 38 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
27deficiencies
May 21, 2026Fire

Final report dated 05/21/2026 indicates all violations noted during previous related inspections have been corrected and status is Approved.

Door OperationIFC 705.2.4 2021

Kitchen double doors would not close and latch automatically when tested.

Testing and Maintenance (Sprinklers)IFC 903.5 2021

Unable to provide annual forward flow test report or quarterly inspection reports.

Initiation of emergency evacuation drillsIFC 405.5 2021Corrected Feb 24, 2026

Facility could not provide documentation for 12 planned and unannounced fire drills in the previous 12 months.

Extension CordsIFC 603.6 2021Corrected Feb 24, 2026

Extension cord in use in the nurses station.

Owner's ResponsibilityIFC 701.6 2021Corrected Feb 24, 2026

Missing detailed documentation/maps of fire-rated construction and corridor reports.

CleaningIFC 606.3.3 2021Corrected Feb 24, 2026

Documentation for first and second semi-annual hood cleaning was not provided.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8 2021

Fire alarm report showed deficiencies with no correction report provided.

Maintenance (Generators)IFC 1203.4 2021

Unable to provide annual servicing report for the generator.

Apr 16, 2026Fire

Previous inspection documents from 01/15/2026 and 02/24/2026 show that several issues (drills, extension cords, cleaning, lighting tests) were marked 'Corrected' in subsequent reports, but the kitchen door issue remains persistent.

MaintenanceIFC 1203.4 2021

Facility unable to provide the annual servicing record for their emergency generator.

Door OperationIFC 705.2.4 2021

The kitchen double doors failed to close and latch automatically during testing.

Testing and MaintenanceIFC 903.5 2021

Facility unable to provide the forward flow report for sprinkler system; sticker present but document missing.

Inspection, Testing and MaintenanceIFC 907.8 2021

Annual fire alarm report from 5/23/25 shows deficiencies, and the facility could not provide a correction report.

Feb 24, 2026Fire

Facility received an initial inspection on 01/15/2026 which was disapproved; a re-inspection occurred on 02/24/2026 resulting in ongoing deficiencies regarding door operation, sprinkler testing records, fire alarm repair records, and generator maintenance.

Testing and MaintenanceIFC 903.5 2021

Facility unable to provide forward flow report for sprinkler systems.

MaintenanceIFC 1203.4 2021

Facility unable to provide annual servicing report for generator.

Door OperationIFC 705.2.4 2021

Kitchen double doors did not close and latch when tested.

Inspection, Testing and MaintenanceIFC 907.8 2021

Annual fire alarm report from 5/23/25 showed deficiencies and facility could not provide a correction report.

May 28, 2025Inspection

The documents provided include both a follow-up letter confirming correction of deficiencies and the original statement of deficiencies report.

Who is required to obtain home care aide certification and by when?WAC 388-112A-0105Corrected May 26, 2025

Staff E worked for 823 days without completing the required Home Care Aide certification.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected May 26, 2025

Facility failed to ensure 1 of 6 staff (Staff E) completed required Home Care Aide (HCA) certification after being hired on 01/10/2023.

Mar 18, 2025Fire

The inspection report dated 2025-03-18 indicates that all violations noted during previous related inspection(s) have been corrected.

Sprinkler system testing and maintenanceIFC 903.5

Facility unable to provide documentation for annual and quarterly sprinkler inspections.

Carbon monoxide alarm maintenanceIFC 915.6

Facility unable to provide documentation showing monthly testing of CO detectors for the past 12 months.

Fusible link maintenanceIFC 904.5.2

Facility needs a heat survey on kitchen hood fusible links; current links are 3@450 degrees, previous reports show 360 and 450.

Emergency and standby power system maintenanceIFC 1203.4

Facility unable to provide documentation for monthly 30-minute load test of the generator for April and August.

Fire alarm inspection, testing and maintenanceIFC 907.8

Facility unable to provide documentation of annual fire alarm system inspection.

Fire drillsWAC 212-12-044

Facility is missing their November 2024 fire drill.

Aug 12, 2024Investigation

A separate follow-up inspection on 10/10/2024 verified that this deficiency was corrected.

Implementation of negotiated service agreementWAC 388-78A-2160Corrected Sep 3, 2024

Facility failed to implement hourly safety checks on a resident per their Individualized Service Plan, resulting in the resident sustaining severe blisters on their feet from sun exposure.

Nov 6, 2023Inspection

Includes a follow-up letter from 11/30/2023 confirming that deficiencies for WAC 388-78A-2468-1, 2468-2, 2468-4, 2483, 2483-1, and 2483-2 were corrected.

Background checks Employment Conditional hireWAC 388-78A-2468Corrected Nov 14, 2023

Facility failed to submit DSHS Washington state name and date of birth background inquiry for staff within one day of rehire. Staff B and D worked unsupervised without current BGI. Facility also failed to complete DSHS BGI for private contracted home care aides within one day of start date.

Tuberculosis One testWAC 388-78A-2483Corrected Nov 14, 2023

Facility failed to ensure re-hired staff (Staff B and D) were screened for tuberculosis upon rehire, contrary to facility policy requiring screening for newly hired staff.

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References & Resources

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