Thrive of Lisle
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 424 Google reviews
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What this means for your family
Thrive of Lisle is an excellent choice for post-surgical rehabilitation due to its modern environment and highly effective therapy team. However, families should be proactive: ensure your loved one is capable of using the call button effectively and verify that the facility has a clear, documented plan for any specific dietary restrictions.
Google Reviews
Google Reviews
424 reviews on Google“Thrive of Lisle is widely praised for its modern, clean, and resort-like facility, with many families highlighting the effectiveness of the physical and occupational therapy teams. While the majority of reviews are highly positive regarding staff attentiveness and professionalism, a recurring concern involves inconsistent responsiveness to call buttons and occasional failures to meet specific dietary requirements.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Effective and encouraging rehabilitation therapy
- Warm, professional, and attentive nursing staff
- Welcoming and inclusive environment for families
Concerns
- Unresponsive to call buttons/slow response times (mentioned by 3 reviewers)
- Inconsistent adherence to dietary restrictions/poor food quality (mentioned by 4 reviewers)
- Lack of communication regarding medical care and discharge planning (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 221 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility is very modern and well-maintained; what specific daily activities or social programs do you offer to help residents feel connected and engaged in this environment?
- 2Since you have a smaller capacity of 28 residents, how do you ensure that staff members are consistently available to respond promptly when a resident presses their call button?
- 3I see that you are very active in responding to feedback online; what is your process for keeping families updated on medical care changes or discharge planning so we feel fully informed?
- 4We are interested in the dining experience; how do you manage and monitor specific dietary restrictions to ensure every resident receives the correct meals?
- 5Given your focus on rehabilitation, how do you coordinate between the therapy team and the nursing staff to ensure a resident's progress is communicated effectively?
- 6With your current staffing levels, what steps do you take during peak hours to ensure that every resident receives the same level of attentive, personalized care?
Personalized based on this facility's data
Key Review Excerpts
“The first thing I noticed when I went to go check the place out was how clean it was and how it felt more like a resort than a rehab center.”
“The only caution I would make is you need to understand this is not and I repeat not, a nursing home or hospital so specific attention that may be needed will generally only be provided if it’s asked for.”
“My Dad needed help getting to tge bathroom and used his call button. 30min later no one had come and I went to find help. He was trying to get up on his own, and if I had not been visiting I'm sure he would have had a fall.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Thrive of Lisle shows recurring deficiencies across multiple surveys, with families filing complaint reports that triggered investigations into resident rights and care quality issues. The facility has persistent problems in three main areas: fire safety systems (alarms, sprinklers, smoke barriers), quality of care (respiratory care, IV fluids, wound care), and infection control programs. While all deficiencies show correction dates, the pattern of repeated violations in fire safety and care delivery across 2023-2025 suggests ongoing compliance challenges.
Nov 18, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Jan 30, 2025Routine13
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Mar 27, 2024Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jul 30, 2023Complaint2
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 12, 2023Routine11
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Thrive of Lisle
for profit
Ownership & Management
Owners
Ih Kcb Lisle LLC
Owner · Organization
Cloch Family Trust
Owner (parent company) · Organization
Ih Lisle LLC
Owner (parent company) · Organization
S/k Partnership
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
424 reviews from families & visitors
Official Website
Visit thriveahead.com
Medicare data downloads
Original nursing home datasets
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