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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 152 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. The latest standard survey recorded 14 findings, above the IL average of 12.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Meadowbrook Manor in Naperville receives highly polarized reviews, with many families praising the compassionate, attentive care provided by specific staff members like Juna and the therapy team. However, a significant number of negative reviews highlight critical concerns regarding understaffing, slow response times to call lights, and poor hygiene standards. Families should be aware that while many report excellent experiences, others have raised serious allegations of neglect and communication failures.
Quality Themes
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Concerns
Rating Trends
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Distribution · 152 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“Juna, our CNA, went above and beyond in every way. My mom always took pride in her appearance, and Juna made sure she had her jewelry on, her makeup done, and was dressed beautifully every single day.”
“My grandmother was not changed frequently and left soiled and with urine. She is raw and irritated front and back! The whole purpose of her going there was for physical therapy which she couldn't do because she was always tired.”
“It may not be fancy or flashy or pretend to be a 'resort' but for patients that need competent, in-depth care for extended periods of time it is by far the best choice.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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measures
3
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has significant ongoing problems with multiple families filing complaints that triggered 23 of the 54 total deficiencies found across 15 surveys. The most persistent issues involve wound care and pressure ulcer prevention, safety hazard management, and medication management, with these problems recurring throughout the three-year period including recent violations as late as 2025. While all deficiencies show correction dates, the repeated nature of core care issues suggests systemic challenges in maintaining consistent quality standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jan 23, 2024
$133,390
Meadowbrook Manor - Naperville
for profit
Owners
Descendants S CORP Fbo Ashley Maria Dimas
Owner · Organization
Descendants S CORP Trust Fbo Sasha Eva Dimas
Owner · Organization
Descendants S CORP Trust Fbo Sean William Dimas
Owner · Organization
Dorothy Vangel Qss Trust
Owner · Organization
Jafari, Kianoosh
Owner
Jafari, Soussan
Owner
Vangel, Dorothy
Owner
Vangel, Nicholas
Owner
Key personnel
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Medicare Care Compare
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Google Reviews
152 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
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