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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 103 Google reviews
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Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Alden Long Grove is a facility where experiences are sharply divided between praise for the compassionate, hands-on nursing staff and significant concerns regarding administrative communication and facility maintenance. While many long-term residents and rehab patients highlight the kindness of CNAs and nurses, other families report major issues with admission processes, unresponsive management, and an outdated, aging building. Families should be aware that while the quality of daily care is often highly rated by residents, the administrative and facility-related aspects frequently draw criticism.
Quality Themes
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Concerns
Rating Trends
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Distribution · 99 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“I had many setbacks but the nurses and management were quick to help. Happy to say after 10 months of staying at Alden getting my strength back (went in to Alden in a wheelchair, walked out unassisted), I had my liver transplant and am home doing great.”
“The building is old and does need updating. The care is good. I wish they would remodel bc their staff is amazing. I try to recommend people here but they don’t Ike how it looks but the care is so good.”
“My father was admitted here short term, but also has medical needs. He had been there only five days until I could not take it any longer and took him out. I will bullet point all of the problems because there’s too many… Incorrect medication on a daily basis.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed eight complaints resulting in federal deficiencies, indicating ongoing concerns about care quality at this facility. The most recurring issues involve accident prevention and safety supervision, medication management, and assistance with daily living activities like bathing and eating. While the facility has corrected past violations, the pattern of complaint-triggered deficiencies suggests families should carefully evaluate current conditions during visits and ask specific questions about safety protocols and staffing.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Federal Penalties
Fine
Mar 10, 2026
$158,650
Fine
Nov 22, 2024
$10,465
Fine
Jun 24, 2024
$14,433
Alden Long Grove Rehab &hc Ctr
for profit
The Alden Network
27 facilities nationwide
Chain avg rating: 2.4/5 · Rank 8 of 27
Owners
The Alden Group, Ltd.
Owner · Organization
Audra Elisco Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Lauren Magnusson Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Randi Schullo Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Elisco, Arin
Owner (parent company)
Elisco, Charles
Owner (parent company)
Magnusson, Garrett
Owner (parent company)
Magnusson, Paige
Owner (parent company)
Schullo, Joseph
Owner (parent company)
Schullo, Nicole
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
103 reviews from families & visitors
Official Website
Visit aldenlonggrove.com
Medicare data downloads
Original nursing home datasets
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