Strong Medicare quality ratings; public reviewers often praise exceptional rehabilitation and physical therapy teams. Still worth an in-person visit.
based on 69 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Thousand Oaks Post Acute, LLC has a strong overall Medicare rating. Public reviewers frequently mention: exceptional rehabilitation and physical therapy teams and attentive and compassionate nursing staff. Review the component ratings and current source records before deciding.
Thousand Oaks Post Acute is highly regarded by many families for its exceptional physical therapy and rehabilitation services, which frequently lead to significant patient progress. While many reviewers praise the warm, attentive nursing staff and the pleasant courtyard, there are serious, recurring allegations regarding patient safety, specifically involving unaddressed bed sores and slow response times to call lights. Families should weigh the excellent rehab outcomes against reports of inconsistent staffing and issues with personal property security.
Quality Themes
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Concerns
Rating Trends
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Distribution · 67 analyzed
Personalized based on this facility's data
Key Review Excerpts
“He came in with bed sores which they were able to heal. They were able to improve his appetite. They were able to improve his overall condition in a short amount of time.”
“The physical therapists are fantastic, they work with him 2x a day plus he gets occupational therapy. He also tells me the food is very good.”
“The staff at Thousand Oaks Post Acute go above & beyond. Our 91 yr old mother has friends and is active & engaged with life, more now, than ever!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed multiple complaint reports triggering 16 deficiencies, indicating ongoing concerns with this facility's care quality. The most recurring problems involve resident assessment and care planning, fire safety systems, and resident rights protections. While all deficiencies show correction dates, the pattern of repeated issues across multiple surveys and recent complaint-driven citations through December 2025 suggests persistent care challenges that families should carefully investigate before choosing this facility.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Federal Penalties
Fine
Dec 17, 2025
$20,703
Thousand Oaks Post Acute, LLC
for profit
Owners
Abby Gl LLC
Owner · Organization
Ellie LLC
Owner · Organization
Sims, James
Owner
Cruz, Julio
Owner (parent company)
Lynch, Jose
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit thousandoakspostacute.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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