University Village Thousand Oaks

The facility underwent an unannounced annual inspection conducted by the Licensing Program Analysts. The inspection covered physical plant areas, dining services, and resident/personnel records. No deficiencies were cited during this visit, indicating compliance with Title 22 regulations.

The complaint investigation found that the facility changed the meal service from a guaranteed daily meal to a points-based system without updating the resident's admission agreement or obtaining necessary departmental approval. This constitutes a violation of the established contract terms, leading to two Type B deficiencies cited.

This report details a complaint investigation regarding a resident's care needs and placement. The allegations were reviewed, and based on the evidence, the complaint was deemed Unsubstantiated. The facility was found to have complied with the terms of the written admission agreement.

The inspection was a required annual visit conducted by an LPA. The physical plant, common grounds, and resident units were generally observed to be in good repair and compliant with safety standards. However, one deficiency was cited regarding the failure to adhere to the facility's plan of operation concerning the transfer of a resident with dementia from Independent Living.

The inspection was an unannounced Case Management - Incident follow-up regarding a resident's death. The Licensing Program Analyst noted that no immediate health and safety concerns were observed during the visit. The report concludes that no deficiencies were cited.

The facility underwent a required annual visit conducted by LPAs Teresa Camara and Kelly Dulek. The inspection covered physical plant areas, common grounds, kitchen, and resident/employee files. No deficiencies were observed during the visit.

The facility underwent a required annual inspection focusing on infection control practices. The LPA observed that common areas, kitchen, and restrooms were generally clean and well-stocked. No deficiencies were cited at the time of the visit.