Loading EveryPlace content…
Public Google reviewers rate this highly and often mention engaging enrichment programs like circle of friends. Schedule a visit to confirm the fit.
based on 47 Google reviews
Email Belmont Village Thousand Oaks to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Belmont Village Thousand Oaks highly. Reviewers highlight: engaging enrichment programs like circle of friends, beautiful and welcoming community atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its beautiful environment and the engaging 'Circle of Friends' enrichment programs. However, there are serious, recurring allegations regarding severe understaffing, poor communication from management, and lapses in medical care and hygiene.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
The owner provides highly personalized and empathetic responses to detailed reviews, often mentioning specific staff members and programs like 'Circle of Friends.' However, they rely on repetitive templates for short or star-only reviews.
Personalized based on this facility's data
Key Review Excerpts
“As a former teacher, mom really enjoyed the organization and structure provided by the Circle of Friends program: always something to do, always something new to learn, organized in a daily schedule that she could understand that kept her active and engaged throughout the day.”
“The programming for Circle of Friends and the Neighborhood (memory care) is top notch. Collette who is in charge of this aspect is beyond helpful and amazing.”
“We placed my dad here and within a year he was hospitalized for an untreated ulceration that developed sepsis. No one at the facility communicated this to me although the med staff stuffed toilet paper in his socks and gave him bandaids.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
The facility underwent a Case Management - Incident visit to follow up on two self-reported incidents. The LPA reviewed documentation and interviewed staff and residents regarding allegations of inappropriate staff conduct and alleged sexual assault. No deficiencies were cited at this time.
The facility underwent an unannounced Case Management visit focusing on Policy Development and Implementation related to a Stipulation and Waiver. The LPA reviewed various records, including MARs, observation reports, and audit documentation. No deficiencies were cited during this visit.
The facility underwent an unannounced Case Management visit focusing on Policy Development and Implementation related to a Stipulation and Waiver. The LPA reviewed various records, including MARs, observation reports, and audit documentation. No deficiencies were cited during this visit.
This report details an investigation into a complaint regarding delayed response to call bells. The investigation found that the allegation was unsubstantiated due to insufficient evidence. While staff acknowledged occasional short-staffing, the facility reported that all calls are addressed promptly, and no extended wait times were confirmed during the visit.
FACILITY EVALUATION REPORT
The facility underwent a required annual inspection conducted by the LPA. The report indicates that the facility was found to be in compliance with Title 22 regulations, and no citations were issued during the visit.
COMPLAINT INVESTIGATION REPORT
Bmsh I Belmont to Gp LLC; Belmont Three LLC
CYNTIA DRACHENBERG
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit sunrisethousandoaks.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
The Reserve at Thousand Oaks
< 1 miAssisted Living · Thousand Oaks, CA
Oakview Skilled Nursing
< 1 miNursing Home · Thousand Oaks, CA
Oakview
< 1 miAssisted Living · Thousand Oaks, CA
University Village Thousand Oaks
< 1 miContinuing Care · Thousand Oaks, CA
Thousand Oaks Post Acute, LLC
< 1 miNursing Home · Thousand Oaks, CA
Silverado Thousand Oaks, LLC
2.7 miAssisted Living · Thousand Oaks, CA