Silverado Thousand Oaks, LLC
Families consistently rate this highly — reviewers highlight compassionate and highly trained memory care staff. Schedule a visit to confirm the fit.
based on 118 Google reviews
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What this means for your family
This facility is an exceptional choice for families seeking specialized memory care, as it is widely praised for its expert staff and compassionate approach to dementia. The environment is notably high-quality and engaging, though you may want to verify specific clinical protocols during your tour to ensure they meet your loved one's specific medical needs.
Google Reviews
Google Reviews
118 reviews on Google“Silverado Thousand Oaks is highly regarded by families for its specialized, person-centered approach to dementia and Alzheimer's care. Reviewers consistently praise the compassionate, professional staff and the beautiful, home-like environment that includes engaging activities and resident pets. While the facility is overwhelmingly positive, one former employee expressed significant dissatisfaction with their time at the community.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and highly trained memory care staff
- Engaging and personalized activity programs
- Beautiful, clean, and safe residential environment
- Specialized expertise in dementia and Alzheimer's care
- Warm, family-like community atmosphere
Concerns
- Negative experience from a former employee
Rating Trends
Tap a year to see what changed
Distribution · 120 analyzed
How They Respond to Reviews
The owner provides highly personalized, warm, and empathetic responses that frequently reference specific staff members, family members, and particular details mentioned in the reviews. They consistently reinforce the company's mission of dignity, compassion, and specialized memory care.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to every family's feedback; how do you ensure that the high level of personalized attention mentioned in your reviews is maintained as the community grows?
- 2Since your team is so highly regarded for memory care, could you describe how the daily activity programs are tailored to the specific interests and cognitive stages of each resident?
- 3We are looking for a very safe and secure environment; can you tell us more about the specific safety measures in place within the residential areas to prevent wandering?
- 4With your expertise in dementia and Alzheimer's care, how does the staff approach managing more challenging behavioral changes or medical emergencies during the night?
- 5The community looks beautiful and very clean; what are your protocols for maintaining that high standard of cleanliness and resident comfort every day?
- 6How does the staff work to foster that warm, family-like atmosphere among the 82 residents to ensure no one feels isolated?
Personalized based on this facility's data
Key Review Excerpts
“The staff handled this change professionally and with a sense of humor. He was always treated with dignity and love regardless of his mood.”
“The Administrator, Rob Babasanta, has been such an incredible support and leader of this care facility. We have had our struggles as mom has been declining and I feel like Rob is always there greeting us, fighting for us and comforting us through this most devastating time”
“The team affectionately calls him 'Coach,' honoring his lifelong work as a high school football coach. Rob, Heather, Brooklyn, Jessie, and the entire staff have gone above and beyond, accommodating many visitors”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 14, 2026OtherClean
FACILITY EVALUATION REPORT
Mar 25, 2026InspectionClean
The facility underwent a required one-year, unannounced inspection. The inspection covered common areas, resident rooms, kitchen, records, and medication storage. No deficiencies were cited during the visit, indicating compliance with Title 22 regulations.
Oct 2, 2025OtherClean
The facility underwent an unannounced Case Management – Incident visit following a self-reported death. The LPA conducted a tour, interviewed staff, and reviewed documents related to the resident's passing. No citations were issued during this inspection.
Sep 19, 2025OtherClean
This was a Case Management follow-up inspection conducted on September 19, 2025. The report details findings from a previous complaint investigation on February 16, 2022. The facility was cited for two deficiencies related to resident rights and medical care, both classified as Type B violations.
Apr 30, 2025ComplaintClean
This report details the findings of a complaint investigation concerning several allegations against the facility. All seven allegations—including neglect, incontinence care, rough handling, inadequate nutrition, delayed assistance, yelling, and record withholding—were deemed 'Unsubstantiated' based on the evidence gathered during the investigation. No citations were issued.
Mar 25, 2025InspectionClean
The facility underwent a required annual inspection and was found to be in compliance with Title 22 regulations. Observations noted clean common areas, proper fire safety equipment, and compliant recordkeeping for both resident and personnel files. No deficiencies were cited during the visit.
Mar 25, 2025ComplaintClean
The facility underwent a required annual inspection and was found to be in compliance with Title 22 regulations. Observations noted clean common areas, proper fire safety equipment, and compliant recordkeeping for both resident and personnel files. No deficiencies were cited during the visit.
Dec 23, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Silverado Thousand Oaks Llc;silverado Sr Lvng Mgmt
ROBLOE BABASANTA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
118 reviews from families & visitors
Official Website
Visit silverado.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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