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Nursing Home Top Rated

Oakview Skilled Nursing

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

3557 Campus Drive, Thousand Oaks, CA 9136048 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 51 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for those seeking high-quality rehabilitation and compassionate long-term care, particularly for residents transitioning from assisted living. The therapy and nursing teams are standout assets. However, if your loved one has significant cognitive impairment, you should verify the facility's protocols for family communication to ensure you remain updated on their status.

Google Reviews

Google Reviews

51 reviews on Google
Oakview Skilled Nursing is highly regarded for its compassionate, professional nursing and therapy teams, with many families noting that staff treat residents like family. The facility is frequently praised for its cleanliness, beautiful grounds, and excellent rehabilitation services. However, one reviewer reported a significant breakdown in communication regarding a resident's status, and another noted sleep disturbances when sharing a room.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean9.0Activities8.0MedsN/AMemory9.0Comms7.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Excellent rehabilitation and physical therapy
  • Clean and well-maintained facility
  • High-quality food and dining options
  • Smooth transitions between care levels

Concerns

  • Communication breakdown regarding resident status
  • Sleep disturbances due to shared rooms

Rating Trends

Tap a year to see what changed

2345.0'17(1)4.55.0'21(4)4.25.0'23(9)4.94.8'25(18)5.0'26(12)

Distribution · 73 analyzed

5
68
4
3
3
0
2
0
1
2

How They Respond to Reviews

87%response rate
Good

The owner provides highly personalized responses that frequently use the reviewer's name and reference specific details, such as staff members or medical procedures. They demonstrate high empathy, particularly when discussing deceased residents or difficult transitions.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to families' feedback; how does the nursing team ensure that updates about a resident's daily status are communicated clearly to us?
  • 2We've heard great things about the dining options here, so could you tell us more about the meal planning and how much variety there is for the residents?
  • 3Since the facility is so well-maintained, could you describe the layout of the rooms and how you manage noise levels to ensure everyone gets a good night's sleep?
  • 4We are very impressed by the 5-star health inspection rating; how does the clinical team handle unexpected medical emergencies or changes in care needs during the night?
  • 5The physical therapy program sounds excellent—could you explain how the rehab team works with residents to help them regain their independence?
  • 6What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The true star of the facility are the employees. The CNA‘s are

Rehab patient's family · 2026★★★★★

She never had a bed sore, she was monitored and tended with utmost skill and care, and the staff was sure to note her personal preferences to the very end.

Long-term resident's family · 2025★★★★★

Even the food was fantastic—so much so that my Italian mother-in-law, who is quite the discerning critic, admitted how lucky she was to recover in such a wonderful place.

Rehab patient's family · 2025★★★★★
Source: 51 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.62hrs
83%
Registered nurses for medical care
Total Nursing
5.96hrs
OK
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Ventura
3.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.0%
Worse than Avg
Here
22.0%
US
19.4%
CA
10.7%
Ventura
10.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility17.9%
Worse than Avg
Here
17.9%
US
15.3%
CA
10.5%
Ventura
8.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Ventura
99.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility18.1%
Worse than Avg
Here
18.1%
US
15.4%
CA
11.6%
Ventura
11.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility16.3%
Worse than Avg
Here
16.3%
US
14.4%
CA
10.4%
Ventura
10.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
79.7%
CA
93.2%
Ventura
97.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Ventura
98.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Ventura
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (15.4)
4 complaint-triggered

Oakview Skilled Nursing has recurring issues with fire safety systems and building maintenance, with deficiencies appearing across multiple surveys from 2019 to 2025. Families have filed complaints resulting in cited problems with resident care assessments, infection control, food safety, and respecting residents' treatment choices. While the facility corrects violations when cited, the pattern of repeated fire safety and infrastructure problems suggests ongoing maintenance challenges that families should discuss during visits.

Aug 12, 2025Complaint
2
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 31, 2025Routine
8
0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Dec 5, 2023Complaint
1
0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Sep 19, 2023Complaint
1
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Apr 27, 2023Routine
4
0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Oct 23, 2019Routine
7
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0347Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oakview Skilled Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Continuing Life

Chain Size

6 facilities nationwide

Chain avg rating: 4.8/5 · Rank 4 of 6 (Best)

Ownership & Management

Owners

Bouchard Family Revocable Trust

Owner · Organization

8%

Spieker Clc LLC

Owner · Organization

Aschenbrenner, Richard

Owner

28%

Bouchard, George

Owner

8%

Spieker, Warren

Owner

8%

Wilson, Elwood

Owner

5%

Spieker 1991 Trust

Owner (parent company) · Organization

25%

Spieker Living Trust U/a/d 3/12/02

Owner (parent company) · Organization

27%

Spieker, Warren

Owner (parent company)

27%

Key personnel

Estrin, DmitryW-2 Managing EmployeeAschenbrenner, RichardOfficer / DirectorWilson, ElwoodOfficer / DirectorContinuing Life, LLCManagerLife Care Services LLCManager
Source: Medicare provider data

Contact

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References & Resources

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