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Assisted Living

The Wellington at Arapaho

Families consistently rate this highly — reviewers highlight compassionate and attentive wellness staff. Schedule a visit to confirm the fit.

600 W Arapaho Rd, Richardson, TX 7508057 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.4/5

based on 87 Google reviews

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The Wellington at Arapaho Assisted Living in Richardson, TX — Street View
Street View

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What this means for your family

The Wellington at Arapaho offers a vibrant social environment with an exceptional activities program and a very caring wellness staff. However, families should closely monitor medication administration and staffing levels during evening or weekend hours, as some recent reports indicate lapses in responsiveness and care consistency.

Google Reviews

Google Reviews

87 reviews on Google

The Wellington at Arapaho is widely praised by families for its warm, welcoming atmosphere and a highly dedicated wellness and activities team that fosters social connection. While many long-term residents and their families report exceptional care, some reviewers have raised serious concerns regarding inconsistent staffing levels, medication delays, and occasional issues with food quality and cleanliness.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean7.0Activities9.0Meds3.0MemoryN/AComms6.0Value4.0

Strengths

  • Compassionate and attentive wellness staff
  • Engaging and diverse activity programming
  • Welcoming and social community atmosphere
  • Clean and well-maintained facilities

Concerns

  • Inconsistent staffing and responsiveness (mentioned by 3 reviewers)
  • Issues with food quality and nutritional variety (mentioned by 3 reviewers)
  • Medication management and administration delays (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(3)'19(2)'21(21)'23(13)'25(16)'26(8)

Distribution · 89 analyzed

5
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3
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10

How They Respond to Reviews

87%response rate
Good

The owner provides highly personalized responses to positive reviews, often addressing specific staff members or details mentioned by the reviewer. For negative reviews, the owner shifts to a professional, solution-oriented approach by offering direct contact with leadership.

Questions for Your Tour

  • 1It's wonderful to see how much care you put into responding to everyone's feedback; how does that culture of communication help the staff stay connected with the residents?
  • 2We've heard great things about the social atmosphere here, so could you tell us more about the different types of activity programming available for residents?
  • 3How does the team ensure that medication administration is handled precisely and on schedule every day?
  • 4What steps are in place to ensure there is consistent staffing coverage, especially during shift changes or busy periods?
  • 5Could you walk us through the daily meal service and how you ensure there is a good variety of nutritious options for different dietary needs?
  • 6In the event of a medical emergency after hours, what is the specific protocol for getting a resident the care they need?

Personalized based on this facility's data


Key Review Excerpts

Carlos Mehlin at The Wellington Assisted Living is the absolute best at what he does. He truly cares about the residents and always goes above and beyond to help and ensure that the residents and their families get what they need.

Family member · 2025★★★★★

The staff is taking such wonderful care of my dad as he is in the assisted living part of The Wellington. He has only been there a short time, but he is content. Dad is even beginning to make friends as the staff encourages his attendance at some of the fun events.

Long-term resident's family · 2025★★★★★

Her medications have been delayed several days due to computer issues, she is non-ambulatory and has not had out of bed since arriving, she has not had a shower or even a bed bath since arriving, the food is poor quality, the food is poor quality, and I cannot recommend this facility.

Friend of resident · 2024☆☆☆☆
Source: 87 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
16deficiencies

Key Findings

An inspection conducted on July 8, 2019, identified 16 violations, primarily related to Life Safety Code standards such as fire drills, sprinkler maintenance, and emergency planning. Most of these issues were documented as corrected by August 16, 2019. No recent enforcement actions were found for this facility.

Jul 8, 2019Routine

Life Safety Code (15 violations)

Life Safety CodeCorrected Aug 16, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to provide exit signs with emergency power.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to provide the required sprinkler system to meet NFPA 13.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Aug 1, 2019

The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.

Life Safety CodeCorrected Jul 26, 2019

The facility failed to ensure an annual inspection was conducted by the local fire marshal.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.

Corrected Aug 16, 2019

The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.

Life Safety CodeCorrected Aug 16, 2019

The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Triad Senior Living IV, Lp

Organization Type

for profit

Management Company

CAPITAL SENIOR LIVING, INC

Administrator

JAMIE ARMSTRONG

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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