Cottonwood Creek Healthcare Community
Limited public data on Cottonwood Creek Healthcare Community. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 70 Google reviews
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What this means for your family
While recent reviews highlight a very kind and professional nursing staff, you should proceed with caution. The facility has a documented history of serious issues including pest infestations and medication errors; we strongly recommend verifying their current pest control logs and medication administration protocols during your visit.
Google Reviews
Google Reviews
70 reviews on GoogleCottonwood Creek Healthcare Community receives praise from many families for its compassionate nursing staff and welcoming atmosphere during tours. However, there are serious, recurring allegations regarding pest infestations (roaches), inconsistent medication administration, and significant lapses in responsiveness to call lights.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Welcoming and professional administration
- Clean and well-maintained common areas
- Effective physical and occupational therapy
Concerns
- Pest infestation (roaches/bugs) (mentioned by 4 reviewers)
- Unresponsive staff to call lights or resident needs (mentioned by 4 reviewers)
- Inconsistent medication management (mentioned by 3 reviewers)
- Poor food quality and nutrition (mentioned by 3 reviewers)
- Rude or unprofessional front desk/reception staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 119 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your nursing staff's compassion; how do you ensure that same level of attentive care is maintained during shift changes or overnight?
- 2Could you walk us through the daily dining experience, including how much input residents have on the nutritional variety and menu planning?
- 3What specific protocols do you have in place to ensure medication is administered accurately and consistently every single day?
- 4How does the facility manage routine maintenance and pest control to ensure all resident living spaces and common areas remain pristine?
- 5What is the process for staff to respond to call lights, and how do you monitor response times to ensure no resident is left waiting?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Cottonwood Creek has been amazing. Everyone I have encountered has gone above and beyond to help my father and make him comfortable.”
“I was transferred for rehab after FULL SPINAL SURGERY (9days ago) and no pain meds cuz they didn’t even have my medical records. I was basically dumped in the room.”
“Billy is the kitchen manager here. He knows that roaches run on tables walls next the food and he'll laugh and joke about it like it's all good smh they are very repugnant here.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Cottonwood Creek Healthcare Community has a history of various safety violations, primarily related to Life Safety Code compliance such as fire drill documentation, sprinkler maintenance, and smoke detection. While there are no recent enforcement actions listed, past inspections have identified issues regarding emergency planning and building safety standards.
Sep 15, 2022Routine
Health Code (2 violations)
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to post an emergency evacuation floor plan where it was visible to residents.
Feb 15, 2019Routine
Life Safety Code (1 violations)
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
Sep 7, 2018Routine
Life Safety Code (7 violations)
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure that locking devices on control doors released when a switch or button was activated at the monitoring station and at the main staff station.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Dhc Opcorichardson LLC
for profit
DYNASTY HEALTHCARE MANAGEMENT LLC
TRACY KIMBLE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit cottonwoodcreekhealthcare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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