The Sequoias
Strong Medicare quality ratings; families often praise professional and knowledgeable rehab/therapy team. Still worth an in-person visit.
based on 28 Google reviews

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What this means for your family
The facility offers excellent rehabilitation services and a highly professional therapy team, making it a strong candidate for post-surgery recovery. However, because there is a severe allegation of neglect and hygiene issues, families should perform a physical visit and ask specific questions about how hygiene and responsiveness are monitored during night and weekend shifts.
Google Reviews
Google Reviews
28 reviews on Google“The Sequoias is highly regarded by many for its professional rehabilitation services, skilled nursing, and beautiful, well-maintained grounds. However, a critical review highlights severe concerns regarding neglect and hygiene during skilled nursing stays, which contrasts sharply with the praise for the attentive staff seen in other reviews.”
Quality Themes
Tap a score for detailsStrengths
- Professional and knowledgeable rehab/therapy team
- Beautifully maintained grounds and scenic views
- Organized orientation and family communication
- Clean and well-maintained rooms
Concerns
- Instances of patient neglect and hygiene issues
- Guest room layout and lack of amenities (closet space, sink size)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We were so impressed to see your 5-star CMS ratings for staffing and health inspections; how do you maintain such high standards of care with your team?
- 2The grounds look absolutely beautiful in photos; what kind of outdoor activities or scenic walks are available for residents to enjoy?
- 3We've heard great things about your rehab and therapy team; could you tell us more about how they work with residents to regain independence?
- 4How do you ensure that personal hygiene and daily grooming needs are consistently met for every resident?
- 5Since we'll be visiting often, could you tell us a bit about the guest room layout and what amenities are available for family members staying overnight?
- 6What is your protocol for handling medical emergencies or sudden changes in a resident's health during the night?
Personalized based on this facility's data
Key Review Excerpts
“The ENTIRE staff was well trained, respectful, knowledgeable, helpful and kind. They were organized and shared expectations in an orientation style meeting with our family when we first arrived.”
“Everyone--nurses, CNAs, physical and occupational therapists, dietitian, and admin staff--were attentive and responsive to my needs, very knowledgeable and professional, and easy to work with.”
“She was ignored for almost the entire 10 days she was there. She was left sitting in her feces for several hours at a time. She contracted a fairly severe fungal infection all over her peritineal area.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Sequoias shows recurring issues across all three surveys in fire safety systems, medication management, and care planning, with one complaint filed by families regarding nursing staff competency. Most deficiencies center on fire safety equipment maintenance, sprinkler systems, and smoke detection, while care issues include medication labeling and resident assessment problems. All violations have been corrected according to state records, though the pattern of repeated fire safety and pharmaceutical service deficiencies across multiple years suggests ongoing operational challenges.
Aug 7, 2025Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
May 24, 2024Routine20
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
May 24, 2024Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Dec 30, 2021Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Federal Penalties
Fine
Oct 30, 2023
$12,703
Ownership & Operations
Who Operates This Facility
The Sequoias
nonprofit
Ownership & Management
Owners
Sequoia Living INC
Owner · Organization
Mcvey, Sarah
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit sequoialiving.org
Medicare data downloads
Original nursing home datasets
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