VI at Palo Alto

The inspection was conducted in response to incident reports regarding unsupervised absences of a client. The licensee met with staff and toured the facility, documenting the client's history of wandering. The report explicitly states that no deficiencies were cited during the visit.

The facility underwent a Required 1-Year Annual inspection. The inspection covered multiple areas, including kitchen, common areas, and resident rooms. Overall, the report indicates that no deficiencies were cited during this visit, though several updated forms were requested for future submission.

The inspection was a Case Management – Other visit conducted on June 3, 2025. The primary purpose of the visit was to hand deliver an immediate exclusion letter for a staff member (S1). The administrator confirmed that S1 never worked for the facility, and the LPA advised the administrator to remove S1 from the facility roster and all client contact.

This report details a complaint investigation conducted following multiple visits. The allegations regarding staff not providing activities and not maintaining facility odor control were reviewed. Ultimately, the investigation found insufficient evidence to substantiate the complaints, and no deficiencies were cited under the California Code of Regulations Title 22.

The inspection was conducted to deliver a 'Decision and Order' regarding the exclusion of staff member S1. The Director of Nursing confirmed that S1 was not an employee and that appropriate documentation was reviewed. No deficiencies were cited during this visit.

This report details a complaint investigation regarding allegations of staff restraining a resident and failure to follow reporting requirements. The investigation found that there was not a preponderance of evidence to prove the alleged violations occurred, and consequently, no deficiencies were cited under the California Code of Regulations, Title 22.