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Public Google reviewers rate this highly and often mention friendly and welcoming staff. Schedule a visit to confirm the fit.
based on 98 Google reviews
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Public Google reviewers rate The Reserve at Mills Farm Villa #4 highly. Reviewers highlight: friendly and welcoming staff, beautiful, modern facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a beautiful, upscale environment with highly praised, friendly staff and engaging activities for seniors. While most residents enjoy the high quality of care and modern amenities, one critical report regarding safety alarms and management responsiveness warrants careful investigation during your tour.
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Key Review Excerpts
“My mother has been there a year. She is happy, enjoys engaging activities, and good meals. The team is responsive to her needs.”
“Professional, caring employees that know each resident. Beautiful area, common areas and modern apartments. A variety of activities that appeal to all kinds.”
“The location and facilities are amazing but the staff make it a place that I am grateful my friend can call home”
Source: NC Division of Health Service Regulation
The facility failed to ensure medication was administered according to physician orders for one resident. Specifically, the Medication Aide was following verbal parameters from a family member to withhold insulin when blood sugar was below 100, despite there being no physician order for such parameters. This resulted in the resident not receiving scheduled insulin doses as prescribed.
The facility failed to provide adequate supervision for Resident #3, who had a history of multiple falls, cognitive impairment, and was identified as a fall risk. Specifically, the resident was observed walking from her room to the dining area without her required walker, despite her service plan requiring reminders to use it for safety.
The facility failed to provide adequate supervision for Resident #3, who had a history of multiple falls, cognitive impairment, and was identified as a fall risk. Specifically, the facility's failure to implement necessary supervision in accordance with the resident's assessed needs and care plan was noted.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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