The Reserve at Mills Farm Villa #1
Families consistently rate this highly — reviewers highlight warm and professional staff. Schedule a visit to confirm the fit.
based on 98 Google reviews
Watch The Reserve at Mills Farm Villa #1
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families seeking a high-end, social, and clean environment with a very friendly staff. However, because of a specific report regarding alarm failures, you should specifically ask management about their protocols for fall detection and emergency response monitoring.
Google Reviews
Google Reviews
98 reviews on Google“Families can expect a beautiful, upscale environment with a highly praised staff known for being welcoming, professional, and attentive to resident needs. While most reviews highlight excellent dining and engaging activities, one critical report regarding safety alarms and management responsiveness warrants a thorough investigation during your tour.”
Quality Themes
Tap a score for detailsStrengths
- Warm and professional staff
- Beautiful, modern facilities
- Engaging resident activities
- Clean and well-maintained environment
Concerns
- Safety alarm reliability and management responsiveness
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is so wonderful to see how much care you put into responding to everyone's feedback; how do you ensure that the high level of communication seen online is maintained with families daily?
- 2The facility looks incredibly modern and beautiful; what specific features of this home are designed to keep the environment clean and well-maintained for the residents?
- 3Since this is such an intimate setting with only six residents, how do you tailor daily activities to ensure everyone stays engaged and active?
- 4We want to make sure our loved one is always safe; could you walk us through your protocols for managing safety alarms and how staff responds to them during the night?
- 5With such a small, close-knit group, how do you handle medical emergencies or sudden changes in a resident's health after hours?
- 6The atmosphere here feels very warm; how do you select and train your staff to maintain that professional yet caring environment that people rave about?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been there a year. She is happy, enjoys engaging activities, and good meals. The team is responsive to her needs.”
“Professional, caring employees that know each resident. Beautiful area, common areas and modern apartments. A variety of activities that appeal to all kinds.”
“The location and facilities are amazing but the staff make it a place that I am grateful my friend can call home”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Sep 23, 2022Other
The facility failed to ensure the Primary Care Provider (PCP) was notified of blood pressure parameters for a resident. Specifically, multiple blood pressure readings outside of the prescribed parameters were recorded in the resident's vitals, but there was no documentation that the PCP was notified of these readings.
Sep 23, 2022Other
The facility failed to ensure the Primary Care Provider (PCP) was notified of blood pressure parameters for a resident. Specifically, multiple blood pressure readings outside of the prescribed parameters (systolic < 90 or > 180) were recorded in the eMAR, but there was no documentation in the resident's record or confirmation from the PCP's office that the physician had been notified.
Jan 27, 2021Routine
The facility failed to ensure sufficient staff were on duty to meet the supervision needs of a resident with gait instability and a history of falls. This resulted in six unwitnessed falls for Resident #3 over a three-month period.
The facility failed to ensure medication administration records were accurate. Specifically, a resident missed 20 doses of Synthroid without documentation, and duplicate entries for cephalexin were found in the eMAR system.
Jan 27, 2021Routine
The facility failed to ensure sufficient staff were on duty to meet the supervision needs of a resident with gait instability and a history of falls. Specifically, the resident required supervision when ambulating, but staffing levels were inadequate to provide necessary oversight.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
98 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Reserve at Mills Farm Villa #4
< 1 miAdult Family Home · Apex, NC
Avendelle Assisted Living at Shepherds Vineyard
< 1 miAdult Family Home · Apex, NC
Brookdale Macarthur Park
1.5 miAssisted Living · Cary, NC
Sunrise of Cary
1.9 miAssisted Living · Cary, NC
Spring Arbor of Cary
2.8 miAssisted Living · Cary, NC
The Blair Memory Care Center of Cary
3.0 miAssisted Living · Cary, NC