Public Google reviewers rate this highly and often mention friendly and professional staff. Schedule a visit to confirm the fit.
based on 100 Google reviews
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Public Google reviewers rate The Reserve at Mills Farm Villa #2 highly. Reviewers highlight: friendly and professional staff, beautiful, modern, and clean facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a beautiful, upscale environment with a highly praised staff known for being welcoming, professional, and attentive to resident needs. While most reviews highlight excellent activities and a clean facility, one critical report regarding safety alarms and management responsiveness warrants a thorough investigation during your tour.
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Key Review Excerpts
“My mother has been there a year. She is happy, enjoys engaging activities, and good meals. The team is responsive to her needs.”
“Professional, caring employees that know each resident. Beautiful area, common areas and modern apartments. A variety of activities that appeal to all kinds.”
“The location and facilities are amazing but the staff make it a place that I am grateful my friend can call home”
Source: NC Division of Health Service Regulation
The facility failed to ensure physician orders were implemented for a resident who had an order for weekly blood pressure checks. Records for July, August, and September 2022 showed only one blood pressure entry per month, indicating the weekly requirement was not being met. Staff and administration were unaware of the specific order or their responsibility to track it in the eMAR.
The facility failed to ensure proper documentation of physician orders and the implementation of specified treatments within the resident's record.
The facility failed to ensure that one of three sampled staff members had completed a required tuberculosis (TB) skin test. While a billing statement showed a test was placed, there was no documentation that the test was read or that the results were recorded in the employee's personnel file.
The facility failed to ensure that one of three sampled staff members completed a required tuberculosis (TB) skin test screening upon employment. Documentation was not available in the personnel record to verify the staff member was free of tuberculosis disease.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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