The Oaks at Jamestown
Strong Medicare quality ratings; families often praise engaging and creative social activities. Still worth an in-person visit.
based on 118 Google reviews
Watch The Oaks at Jamestown
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families seeking a socially active environment with high-quality dining and engaging programming. However, if your loved one has complex medical needs requiring strict medication adherence, you should specifically ask about their protocols for medication management and call bell response times.
Google Reviews
Google Reviews
118 reviews on Google“The Oaks at Jamestown is highly regarded for its vibrant social atmosphere, featuring creative themed events, happy hours, and a dedicated activities program. While most families praise the compassionate nursing and rehabilitation staff, one critical review highlighted serious concerns regarding medication errors and hygiene assistance.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and creative social activities
- Compassionate and attentive nursing staff
- Beautiful, clean, and well-maintained facility
- High-quality dining and restaurant-style meals
Concerns
- Medication errors and hygiene neglect
- Slow call bell response times
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see such a high level of engagement with families in your online reviews; how do you typically involve family members in the care planning process?
- 2With your impressive 5-star CMS staffing rating, how do you ensure that the high quality of care remains consistent across all shifts?
- 3What kind of daily activities or social outings do you organize to keep the 58 residents engaged and connected with one another?
- 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating with doctors?
- 5How do you maintain such a high standard of health and safety, as reflected in your perfect CMS health inspection score?
- 6What does a typical mealtime look like for the residents here, and are there options for specific dietary needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff and residents were the most kind, helpful and inviting group of people. The food is amazing and the activities planned are creative and so entertaining!”
“My nurses, Jessie, Emma and Eric, were wonderfully caring, kind and engaging. I'd like to give a special shout-out to Samantha, who quickly found me a lovely outfit to wear from Lost & Found when I realized”
“Tara the head nurse, has gone above and beyond to see that mom is well taken care of and respecting her wishes for the day while making sure she is getting all the medical care she needs in a timely manner.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
4
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Oaks at Jamestown had 5 deficiencies from one survey, all related to building safety and emergency preparedness rather than direct patient care. Issues involved fire safety systems, emergency evacuation planning, and heating/ventilation equipment installation. All deficiencies have been corrected by the facility, suggesting responsiveness to identified problems in operational safety systems.
Aug 28, 2025Routine5
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Ownership & Operations
Who Operates This Facility
The Oaks at Jamestown
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 40 of 120 (Best)
Ownership & Management
Owners
Continental Merger Sub LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
118 reviews from families & visitors
Official Website
Visit oaksatjamestown.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Oaks at Jamestown
< 1 miAssisted Living · Hudsonville, MI
Waterford Place Assisted Living
3.8 miAssisted Living · Jenison, MI
Waterford Place
3.8 miAssisted Living · Jenison, MI
Georgetown Manor - East
5.7 miAssisted Living · Grandville, MI
Sunset Manor
5.7 miAssisted Living · Jenison, MI
Railside Assisted Living Center
7.0 miAssisted Living · Byron Center, MI