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Strong Medicare quality ratings; public reviewers often praise engaging and creative social activities. Still worth an in-person visit.
based on 127 Google reviews
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No Medicare penalties on record · Zero findings in latest survey
The Oaks at Jamestown has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: engaging and creative social activities and compassionate and attentive nursing staff. Review the component ratings and current source records before deciding.
The Oaks at Jamestown is highly regarded for its vibrant social atmosphere, featuring creative themed events, happy hours, and a dedicated activities program. While most families praise the compassionate nursing and rehabilitation staff, one critical review highlighted serious concerns regarding medication errors and hygiene assistance.
Quality Themes
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Concerns
Rating Trends
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Distribution · 41 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff and residents were the most kind, helpful and inviting group of people. The food is amazing and the activities planned are creative and so entertaining!”
“My nurses, Jessie, Emma and Eric, were wonderfully caring, kind and engaging. I'd like to give a special shout-out to Samantha, who quickly found me a lovely outfit to wear from Lost & Found when I realized”
“Tara the head nurse, has gone above and beyond to see that mom is well taken care of and respecting her wishes for the day while making sure she is getting all the medical care she needs in a timely manner.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
13
measures
2
measures
1
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
The Oaks at Jamestown had 5 deficiencies from one survey, all related to building safety and emergency preparedness rather than direct patient care. Issues involved fire safety systems, emergency evacuation planning, and heating/ventilation equipment installation. All deficiencies have been corrected by the facility, suggesting responsiveness to identified problems in operational safety systems.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
The Oaks at Jamestown
for profit
Trilogy Health Services
123 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 120 (Highest rating)
Owners
Continental Merger Sub LLC
Owner (parent company) · Organization
Key personnel
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Medicare Care Compare
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Google Reviews
127 reviews from families & visitors
Official Website
Visit oaksatjamestown.com
Medicare data downloads
Original nursing home datasets
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