Waterford Place Assisted Living
Families consistently rate this highly — reviewers highlight clean, well-maintained, and modern facility. Schedule a visit to confirm the fit.
based on 55 Google reviews
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What this means for your family
Waterford Place offers a beautiful, amenity-rich environment that many residents enjoy, but it is critical to address security concerns regarding personal property. Before moving in, ask management specifically about their policies for preventing theft and how they ensure 24/7 responsiveness for call buttons, as these have been significant issues for some families.
Google Reviews
Google Reviews
55 reviews on Google“Waterford Place is widely praised for its beautiful, clean, and modern physical environment, with many visitors and family members noting the friendly and attentive staff. However, families should be aware of serious concerns regarding the security of personal belongings and potential lapses in responsiveness during off-hours, particularly in the rehab or assisted living sections.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and modern facility
- Friendly and personable staff
- Abundant amenities and social activities
- Bright and welcoming atmosphere
Concerns
- Theft of personal belongings (mentioned by 2 reviewers)
- Lack of responsiveness/staff availability at night (mentioned by 2 reviewers)
- High cost and perceived lack of value (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility being so bright and active, what are some of the most popular social activities or outings that residents are currently enjoying?
- 2How does your team ensure that personal belongings are kept secure and accounted for within the residents' private rooms?
- 3Could you walk us through how your staffing levels and support availability change during the overnight hours to ensure residents are well-attended?
- 4We noticed the facility is very well-maintained; what is your process for keeping families updated on their loved one's care and any changes in their daily needs?
- 5Given the premium nature of your amenities, could you help us understand how you ensure the value of the services provided aligns with the monthly costs?
- 6In the event of a medical concern or emergency after hours, what is the specific protocol for notifying family members and coordinating with medical professionals?
Personalized based on this facility's data
Key Review Excerpts
“It’s hard to imagine a more beautiful facility with endless amenities; impossible to imagine a more wonderful staff. The aides and nurses were incredible to our entire family which we will be forever grateful for.”
“Don't move to this facility unless you want your personal possessions stolen. Most recently, the linens for her bed and art supplies were stolen right in front of her as she was dying. Administration will never admit that thefts are occurring.”
“Just got a phone call from her at 2:30 in the morning because she needed a nurse and no one could hear her. The nurse that was in earlier forgot to clip her call button on her and it was laying on the floor.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
No deficiencies found. All reviewed inspection reports indicate that the facility is in substantial compliance with all applicable state rules and statutes.
Ownership & Operations
Who Operates This Facility
Sunset Manor INC.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit sunsetcommunities.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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