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Public Google reviewers rate this highly and often mention warm, attentive, and compassionate staff. Schedule a visit to confirm the fit.
based on 128 Google reviews
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Public Google reviewers rate The Oaks at Jamestown highly. Reviewers highlight: warm, attentive, and compassionate staff, high-quality, restaurant-style dining. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Oaks at Jamestown is widely praised for its beautiful, modern facility and a staff that consistently goes above and beyond to create a warm, family-like atmosphere. Families frequently highlight the high-quality dining, engaging activities, and the compassionate care provided in both assisted living and memory care units. While the vast majority of feedback is glowing, one recent critical review points to significant concerns regarding rehab care, including slow call-bell response times and medication management issues.
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Key Review Excerpts
“The nursing personnel and aids treat the residence like their own parents (one aid even calls my wife mama). The staff is truly centered on the residents and their families”
“The staff in the memory care unit are absolutely amazing! They care for the residents as if they are their own family. We have appreciated their care for my grandpa immensely!”
“Rehab to Home Program. Nice building. Care leaves something to be desired. Long call bell response. Med errors. If you refuse a shower it’s going to be more than a week before you get another.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The February 2025 renewal inspection identified three areas of concern regarding medication logging, food labeling, and the storage of sharp objects. The facility is required to submit a corrective action plan to address these safety and documentation issues.
The narcotic count medication log contained a blank entry for 2/9/2025, making it impossible to determine if narcotics were appropriately counted and verified between day and night shifts.
Sharp items were found easily accessible in the assisted living and memory care units, posing a risk of injury to residents with impaired cognition.
Multiple food items in the beverage station, assisted living activities area, and main service kitchen were unlabeled and lacked appropriate open dates, making it impossible to determine if they were safe for consumption.
Trilogy Healthcare of Hudsonville, LLC
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Google Reviews
128 reviews from families & visitors
Official Website
Visit oaksatjamestown.com
MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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