The New Jewish Home University Avenue Assisted Living
Limited public data on The New Jewish Home University Avenue Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 8 Google reviews
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What this means for your family
Given the serious reports of neglect and communication barriers, we strongly advise families to conduct an unannounced visit to observe staff-to-resident interactions firsthand. Ensure you ask specifically about their protocols for hygiene assistance and how they accommodate non-English speaking residents to avoid the issues noted by previous families.
Google Reviews
Google Reviews
8 reviews on Google“The New Jewish Home University Avenue receives significant criticism regarding the quality of patient care and professional conduct. Families have reported serious concerns about neglect, specifically regarding hygiene assistance and a lack of language support for non-English speakers.”
Quality Themes
Tap a score for detailsStrengths
- Central location in the Bronx
- Established facility presence
Concerns
- Neglect in hygiene and personal care
- Unprofessional staff conduct
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a long-standing presence in the Bronx, how has the facility's approach to resident care evolved over the years?
- 2What specific protocols do you have in place to ensure that personal hygiene and daily grooming needs are met consistently for every resident?
- 3How do you ensure that communication between the care staff and family members remains frequent and transparent?
- 4Can you tell us about the training programs you use to ensure all staff members maintain a high standard of professional conduct?
- 5What kind of daily social activities or community outings are available to help residents stay engaged with the local neighborhood?
- 6In the event of a medical emergency during the night, what is the immediate process for getting a resident the care they need?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother says they dont change her for hours. They leave her there for 4-5 hours without changing her. And they act upset at her when they're about to change her as it it's her fault.”
“The super of the building name lamoard (hope that the right name ) very unprofessional use cursing while talk. Very bad person”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
22 violations from 9 inspections
Nov 5, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 3, 2025Complaint21Report
Admission and retention standards
Food service
Environmental standards
Food service
Environmental standards
Resident services
Environmental standards
Resident services
Environmental standards
Disaster and emergency procedures
Resident services
Environmental standards
Disaster and emergency procedures
Resident services
Environmental standards
Resident services
Environmental standards
Resident protections
Records and reports
Environmental standards
Disaster and emergency procedures
Jan 10, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Dec 13, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Oct 20, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Aug 8, 2023Other
Records and reports
Sep 2, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Aug 15, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Jewish Home Lifecare, University Avenue Assisted Living
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit jewishhome.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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