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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 297 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Bronx Gardens Rehabilitation and Nursing Center has a middle-range Medicare overall rating. Strengths include clean, well-maintained facility. Some reviewers note concerns about slow or non-existent response to call bells and basic hygiene needs (mentioned by 5 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Bronx Gardens Rehabilitation and Nursing Center receives a high volume of positive reviews praising its cleanliness, welcoming atmosphere, and friendly staff. However, a recurring pattern of critical reviews highlights serious concerns regarding neglect, slow response times for basic needs like hygiene, and poor communication from nursing and administrative staff. Families should carefully weigh the positive facility aesthetics against these reports of inconsistent care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 213 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The nurses here don’t seem to care about their patients She has to wait HOURS to use the restroom because no matter how many times she’s calls no one shows up”
“The true review comes from the person staying here, not those just passing through for a moment. She's happy, so we're happy.”
“The staff knew what they were doing and answered all my questions”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has recurring serious issues including repeated failures to properly report suspected abuse and neglect, with families filing multiple complaints about accident hazards, food safety, and care planning. Key problem areas include nursing staffing levels, fire safety systems, and medication management, with deficiencies spanning from 2020 to 2025. While all violations show correction dates, the pattern of repeated issues with abuse reporting and recent safety hazards warrants careful consideration during any visit.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Bronx Gardens Rehabilitation and Nursing Center
for profit
Citadel Care Centers
5 facilities nationwide
Chain avg rating: 3.0/5 · Rank 3 of 5
Owners
Farkowitz, Esther
Owner
Friedman, Leopold
Owner
Philipson, Avi
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
297 reviews from families & visitors
Official Website
Visit bronxgardens.com
Medicare data downloads
Original nursing home datasets
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