Bronx Gardens Rehabilitation and Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 297 Google reviews
Watch Bronx Gardens Rehabilitation and Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is visually impressive and maintains a high standard of cleanliness, which often leaves a positive impression on short-term visitors. However, families must be vigilant regarding the quality of daily care; please specifically monitor response times for call bells and ensure that communication with the nursing director is established early on to address any potential neglect issues.
Google Reviews
Google Reviews
297 reviews on Google“Bronx Gardens Rehabilitation and Nursing Center receives a high volume of positive reviews praising its cleanliness, welcoming atmosphere, and friendly staff. However, a recurring pattern of critical reviews highlights serious concerns regarding neglect, slow response times for basic needs like hygiene, and poor communication from nursing and administrative staff. Families should carefully weigh the positive facility aesthetics against these reports of inconsistent care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Welcoming and professional front desk staff
- Efficient and modern visitor check-in system
- Positive, attentive interactions reported by many visitors
Concerns
- Slow or non-existent response to call bells and basic hygiene needs (mentioned by 5 reviewers)
- Understaffing, particularly on weekends and night shifts (mentioned by 3 reviewers)
- Poor communication from administration and nursing leadership (mentioned by 3 reviewers)
- Medication management errors or inappropriate prescriptions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 213 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how professional and welcoming the front desk staff is; how do you ensure that same level of attentiveness carries over to the nursing care during the night shifts and weekends?
- 2We noticed the facility is very clean and well-maintained; what specific protocols do you have in place to ensure that hygiene and room cleanliness are consistently addressed for every resident?
- 3How does the nursing team manage medication administration to ensure accuracy and prevent any errors?
- 4What is the process for communicating important health updates or changes in condition from the administration and nursing leadership to the families?
- 5How do you ensure that call bells are responded to promptly, even during busier times of the day?
- 6Could you tell us more about the dining experience and how the meal service is structured for the residents?
Personalized based on this facility's data
Key Review Excerpts
“The nurses here don’t seem to care about their patients She has to wait HOURS to use the restroom because no matter how many times she’s calls no one shows up”
“The true review comes from the person staying here, not those just passing through for a moment. She's happy, so we're happy.”
“I was impressed by the Bronx Gardens Center for Nursing The way I was welcome. How clean it was . How polite the stuffs were. I really feel assured about the love one care at your Nursing home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring serious issues including repeated failures to properly report suspected abuse and neglect, with families filing multiple complaints about accident hazards, food safety, and care planning. Key problem areas include nursing staffing levels, fire safety systems, and medication management, with deficiencies spanning from 2020 to 2025. While all violations show correction dates, the pattern of repeated issues with abuse reporting and recent safety hazards warrants careful consideration during any visit.
Dec 9, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 24, 2025Routine5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Jun 24, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Mar 17, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 24, 2023Routine15
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Sep 30, 2020Routine1
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Ownership & Operations
Who Operates This Facility
Bronx Gardens Rehabilitation and Nursing Center
for profit
Chain Affiliation
Citadel Care Centers
5 facilities nationwide
Chain avg rating: 3.0/5 · Rank 3 of 5
Ownership & Management
Owners
Farkowitz, Esther
Owner
Friedman, Leopold
Owner
Philipson, Avi
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
297 reviews from families & visitors
Official Website
Visit bronxgardens.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
University Center for Rehabilitation and Nursing
1.0 miNursing Home · Bronx, NY
Williamsbridge Center for Rehabilitation and Nrsg
2.3 miNursing Home · Bronx, NY
Independence Care Center for Nursing and Rehabilit
2.4 miNursing Home · Riverdale, NY
Schervier Nursing Care Center
2.5 miNursing Home · Bronx, NY
Hudson Pointe at Riverdale Ctr for Nursing & Rehab
2.5 miNursing Home · Bronx, NY
Gold Crest Care Center
3.1 miNursing Home · Bronx, NY