The Heron of Longwood
Families consistently rate this highly — reviewers highlight compassionate and professional admissions staff. Schedule a visit to confirm the fit.
based on 45 Google reviews
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What this means for your family
This facility is excellent for families seeking a beautiful, welcoming environment with a highly professional admissions team. However, you should closely monitor billing statements and verify that the facility can accommodate all of your loved one's external medical appointments, as some families have noted lapses in coordination.
Google Reviews
Google Reviews
45 reviews analyzed“Families generally praise the facility for its warm, welcoming atmosphere and the exceptional professionalism of the admissions and management teams. While many residents thrive through engaging activities and a clean environment, some families have raised serious concerns regarding billing errors, inconsistent staffing, and difficulty coordinating external medical appointments.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional admissions staff
- Welcoming and beautiful residential atmosphere
- Clean and well-maintained facility
- Engaging resident activities and social programs
Concerns
- Inconsistent staffing and potential favoritism (mentioned by 2 reviewers)
- Administrative and billing inaccuracies
- Unreliable shuttle service
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how welcoming and beautiful the residential atmosphere is here; could you show us some of the common areas where residents gather?
- 2The social programs here seem very engaging; what are some of the favorite group activities or outings that residents currently enjoy?
- 3How do you ensure that care and attention remain consistent for every resident, especially during shift changes?
- 4Could you walk us through the protocol for handling a medical emergency or a sudden change in health during the night?
- 5We noticed the admissions team is very professional and responsive; how does the administration handle communication regarding billing or resident updates to ensure everything stays accurate?
- 6How reliable is the shuttle service for getting residents to off-site appointments or community events?
Personalized based on this facility's data
Key Review Excerpts
“Mayelin was absolutely wonderful to work with at Waymans Place. She was professional, knowledgeable, and truly caring throughout the entire process.”
“The facility is clean, well organized, and provides a safe environment”
“My mom recently lost her home and we were struggling to find a local, safe place for her to live within a very short time frame. Bobbie, the Executive Director, went above and beyond...”
State Inspection History
State Inspections
Source: FL State Licensing Agency
Key Findings
88 deficiencies from 31 inspections
Mar 2, 2026ComplaintCleanReport
No deficiencies found during this inspection.
Dec 16, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 6, 2025Complaint
ADMISSIONS - CONTINUED RESIDENCY
REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
Aug 12, 2025Complaint
TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Aug 5, 2025Complaint
RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
RESIDENT CARE - SUPERVISION
MEDICATION - RECORDS
PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Jun 26, 2025Complaint
ADMISSIONS - CRITERIA
ADMISSIONS - CONTINUED RESIDENCY
ADMISSIONS - HEALTH ASSESSMENT
RESIDENT CARE - SUPERVISION
REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
RESIDENT CARE - ELOPEMENT STANDARDS
Apr 23, 2025Complaint
MEDICATION - ASSISTANCE WITH SELF-ADMIN
RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
MEDICATION - LABELING AND ORDERS
Dec 2, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
1031cf Longwood Opco LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit enlivant.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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