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Assisted Living

The Heron of Longwood

Families consistently rate this highly — reviewers highlight compassionate and professional admissions staff. Schedule a visit to confirm the fit.

342 South Wayman Dr, Longwood, FL 32750176 bedsLicensed & Active
Google rating
4.5/5

based on 45 Google reviews

5
4
3
2
1

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What this means for your family

This facility is excellent for families seeking a beautiful, welcoming environment with a highly professional admissions team. However, you should closely monitor billing statements and verify that the facility can accommodate all of your loved one's external medical appointments, as some families have noted lapses in coordination.

Google Reviews

Google Reviews

45 reviews analyzed
Families generally praise the facility for its warm, welcoming atmosphere and the exceptional professionalism of the admissions and management teams. While many residents thrive through engaging activities and a clean environment, some families have raised serious concerns regarding billing errors, inconsistent staffing, and difficulty coordinating external medical appointments.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean10.0Activities8.0MedsN/AMemoryN/AComms7.0Value5.0

Strengths

  • Compassionate and professional admissions staff
  • Welcoming and beautiful residential atmosphere
  • Clean and well-maintained facility
  • Engaging resident activities and social programs

Concerns

  • Inconsistent staffing and potential favoritism (mentioned by 2 reviewers)
  • Administrative and billing inaccuracies
  • Unreliable shuttle service

Rating Trends

Tap a year to see what changed

2345.02022(2)4.12023(8)5.02024(5)3.32025(4)4.82026(11)

Distribution

5
25
4
0
3
1
2
2
1
2

How They Respond to Reviews

63%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how welcoming and beautiful the residential atmosphere is here; could you show us some of the common areas where residents gather?
  • 2The social programs here seem very engaging; what are some of the favorite group activities or outings that residents currently enjoy?
  • 3How do you ensure that care and attention remain consistent for every resident, especially during shift changes?
  • 4Could you walk us through the protocol for handling a medical emergency or a sudden change in health during the night?
  • 5We noticed the admissions team is very professional and responsive; how does the administration handle communication regarding billing or resident updates to ensure everything stays accurate?
  • 6How reliable is the shuttle service for getting residents to off-site appointments or community events?

Personalized based on this facility's data


Key Review Excerpts

Mayelin was absolutely wonderful to work with at Waymans Place. She was professional, knowledgeable, and truly caring throughout the entire process.

Prospective resident's family · 2026★★★★★

The facility is clean, well organized, and provides a safe environment

Family of resident · 2026★★★★★

My mom recently lost her home and we were struggling to find a local, safe place for her to live within a very short time frame. Bobbie, the Executive Director, went above and beyond...

Family of resident · 2026★★★★★
Source: 45 Google reviews

State Inspection History

State Inspections

Source: FL State Licensing Agency

31total
79deficiencies

Key Findings

88 deficiencies from 31 inspections

Mar 2, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Dec 16, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Oct 6, 2025Complaint
A0010Corrected Oct 9, 2025

ADMISSIONS - CONTINUED RESIDENCY

ZZ821Corrected Oct 9, 2025

REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION

Aug 12, 2025Complaint
A0084Corrected Oct 6, 2025

TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT

Aug 5, 2025Complaint
A0030Corrected Oct 6, 2025

RESIDENT CARE - RIGHTS & FACILITY PROCEDURES

A0025Corrected Oct 6, 2025

RESIDENT CARE - SUPERVISION

A0054Corrected Oct 6, 2025

MEDICATION - RECORDS

A0152Corrected Oct 6, 2025

PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER

Jun 26, 2025Complaint
A0007Corrected Aug 12, 2025

ADMISSIONS - CRITERIA

A0010Corrected Aug 12, 2025

ADMISSIONS - CONTINUED RESIDENCY

A0008Corrected Aug 12, 2025

ADMISSIONS - HEALTH ASSESSMENT

A0025Corrected Oct 6, 2025

RESIDENT CARE - SUPERVISION

ZZ821Corrected Aug 12, 2025

REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION

A0032Corrected Aug 12, 2025

RESIDENT CARE - ELOPEMENT STANDARDS

Apr 23, 2025Complaint
A0052Corrected Aug 12, 2025

MEDICATION - ASSISTANCE WITH SELF-ADMIN

A0030Corrected Jun 26, 2025

RESIDENT CARE - RIGHTS & FACILITY PROCEDURES

A0056Corrected Jun 26, 2025

MEDICATION - LABELING AND ORDERS

Dec 2, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

1031cf Longwood Opco LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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