Nursing HomeMedicaid

Island Lake Center

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

155 Landover Place, Longwood, FL 32750|120 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.5/5

based on 225 Google reviews

(407) 830-7744 Directions Website

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What this means for your family

Island Lake Center is highly regarded for its physical therapy program and clean, welcoming environment. However, families should be aware of recurring reports regarding slow response times to call bells and communication gaps with the administration. We recommend visiting during off-hours to observe staffing levels and asking specific questions about how medication management is monitored.

Google Reviews

225 reviews on Google

“Island Lake Center receives a wide range of feedback, with many families praising the facility for its cleanliness, friendly staff, and effective rehabilitation programs. However, there are significant and recurring reports of understaffing, slow response times to call bells, and concerns regarding medication management and communication with administration. While many visitors have positive experiences, families should be aware of these inconsistent service levels.”

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained facility
Friendly and welcoming front desk staff
Effective physical and occupational therapy programs
Compassionate nursing and CNA care

Concerns

Slow response to call bells and patient needs (mentioned by 6 reviewers)
Medication errors or mismanagement (mentioned by 3 reviewers)
Understaffed and overworked nursing/CNA team (mentioned by 4 reviewers)
Poor communication from administration regarding care plans and billing (mentioned by 3 reviewers)
Food quality and temperature issues (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 219 analyzed

174

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It is wonderful to see how clean and well-maintained the facility is; how do you ensure the dining areas and resident rooms stay so tidy?
2We noticed the front desk team is very welcoming; how does the administration ensure that same level of communication reaches the nursing staff regarding care plans?
3What specific protocols are in place to ensure medication is administered accurately and on schedule every day?
4How do you manage call bell response times during the night shifts to ensure residents aren't waiting long for assistance?
5Could you tell us more about the physical and occupational therapy programs and how they help residents stay active?
6What kind of daily social activities or group outings are available to keep the residents engaged with one another?

Personalized based on this facility's data

Key Review Excerpts

“I had the pleasure to have my physical therapy from having a right hip surgery here @ the Island Lake Center & it was nothing more than a great experience to help me get through recovery.”

Rehab patient · 2023★★★★★

“The staff, from doctors and nurses to CNAs and everybody else have been so kind and loving to my mom. It melts my heart. We feel so fortunate that she can have such a wonderful place to live.”

Long-term resident's family · 2025★★★★★

“Staff is nice for the most part but they are overworked and are unable to care for all patients. You push the call bell ,it can take over 30mins for someone to come in if they do.”

Family member · 2024★★★★★

Source: 225 Google reviews

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility29.2%

Worse than Avg

Here

29.2%

19.4%

11.5%

Seminole

15.2%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

98.1%

Seminole

85.4%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility10.7%

Mixed vs Avgs

Here

10.7%

15.4%

8.7%

Seminole

24.5%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.3%

Better than Avg

Here

0.3%

12.1%

4.1%

Seminole

4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

99.2%

Seminole

90.8%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility10.1%

Worse than Avg

Here

10.1%

5.3%

5.6%

Seminole

3.8%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.4%

Better than Avg

Here

99.4%

81.8%

94.8%

Seminole

70.7%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.5%

Better than Avg

Here

99.5%

79.7%

94.7%

Seminole

79.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

1.6%

1.5%

Seminole

2.1%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies

Near state avg (7.3)

Island Lake Center shows a pattern of recurring issues across multiple care areas over three years of federal inspections. The facility has had repeated deficiencies in resident care planning and assessment, daily care assistance, and medication management oversight. Most concerning is that problems have persisted across different survey periods from 2021 through 2025, suggesting ongoing challenges with maintaining consistent quality standards, though all violations have been formally corrected by the facility.

Jan 30, 2025Routine4 findings

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 10, 2023Routine2 findings

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Jul 15, 2021Routine5 findings

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Island Lake Center

Organization Type

for profit

Chain Affiliation

Chain Name

Aston Health

Chain Size

38 facilities nationwide

Chain avg rating: 2.5/5 · Rank 7 of 30

Ownership & Management

Owners

Island Lake Holdco LLC

Owner · Organization

Lce Partners LLC

Owner · Organization

Gabriel Living Center, LLC

Owner (parent company) · Organization

Friedman, Leopold

Owner (parent company)

Gutman, Samuel

Owner (parent company)

Key personnel

Ashline, AnnetteManagerCleaver, DanielManagerLemaistre, KettlyManagerMarques, AndreManagerWildes, DonnaManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(407) 830-7744

islandlakecenter.com

155 Landover Place

Longwood, FL 32750

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

225 reviews from families & visitors

Official Website

Visit islandlakecenter.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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