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Nursing HomeMedicaid Investigative

Longwood Health and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1520 S Grant St, Longwood, FL 32750120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 103 Google reviews

5
4
3
2
1
Longwood Health and Rehabilitation Center Nursing Home in Longwood, FL — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (8 vs median 6.0)
  • High RN turnover (57%)

Bottom 25% in FL · Below recommended RN staffing · Above recommended total nurse staffing · Worst in SIMCHA HYMAN & NAFTALI ZANZIPER chain · $16,801 in fines

Source: Medicare data

What this means for your family

This facility has a dedicated admissions and rehab team that many families find helpful, but there are significant, recurring concerns regarding response times and cleanliness. When touring, we strongly recommend observing the response time to call lights and checking the condition of the rooms, specifically looking for signs of mold or odors, to ensure they meet your standards for a loved one's care.

Google Reviews

Google Reviews

103 reviews on Google
Longwood Health and Rehabilitation Center receives highly polarized feedback, with many families praising the compassionate staff and effective rehab services, while others report severe neglect and hygiene issues. While some reviewers highlight recent management improvements and a welcoming environment, recurring complaints regarding slow call-light response times, poor communication, and cleanliness concerns persist. Families should be aware that experiences appear inconsistent and may depend heavily on specific staff shifts or individual patient needs.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean3.0Activities6.0Meds3.0Memory4.0Comms3.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical therapy and rehab programs
  • Helpful and transparent admissions team
  • Visible management improvements in recent years

Concerns

  • Slow response times to call lights and patient needs (mentioned by 5 reviewers)
  • Facility cleanliness, including odors and mold (mentioned by 7 reviewers)
  • Poor communication with family members regarding medical status (mentioned by 4 reviewers)
  • Understaffing, particularly during off-hours (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(1)'19(12)'21(5)'23(5)'25(14)'26(14)

Distribution · 96 analyzed

5
63
4
2
3
2
2
3
1
26

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has been working on management improvements recently; how have these changes impacted the daily routine and quality of care for residents?
  • 2Given that some families have expressed concerns about the facility's environment, what is your current protocol for maintaining cleanliness and addressing odor control in resident rooms and common areas?
  • 3Since staffing levels can fluctuate, what is your specific process for ensuring that call lights are answered promptly, especially during evening and weekend shifts?
  • 4How do you keep family members updated on a resident’s medical status and care plan changes to ensure there is consistent communication?
  • 5With the physical therapy and rehab programs being a noted strength, how are those services integrated into the daily life of residents who are here for long-term care?
  • 6What steps are taken to ensure that medication management is handled accurately and safely for residents with complex health needs?

Personalized based on this facility's data


Key Review Excerpts

The staff at Longwood health and rehab is dedicated. My mother needed intravenous antibiotic medication... we needed to get her to a facility that could do intravenous antibiotics as well as physical therapy.

Rehab patient's family · 2024★★★★★

The facility is very clean! A shout out to Johanna, TerriAnn, Ms. Ena, Kathleen, Courtney along with the entire staff. Thank you for giving our family peace of mind and giving my mom the attention she deserves!

Long-term resident's family · 2025★★★★★

I’ve had to wait up to an hour and a half for my pain medication leaving my pain way way out of control. Also, it takes up to 30 minutes for them to answer the call light.

Rehab patient · 2025☆☆☆☆
Source: 103 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.80hrs
OK
Registered nurses for medical care
Total Nursing
4.51hrs
OK
All nurses + aides combined
Staff Turnover
52%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
15.4%
FL
8.7%
Seminole
24.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.2%
Mixed vs Avgs
Here
97.2%
US
93.4%
FL
98.1%
Seminole
85.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
12.1%
FL
4.1%
Seminole
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
FL
99.2%
Seminole
90.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.1%
Worse than Avg
Here
20.1%
US
19.4%
FL
11.5%
Seminole
15.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.8%
Better than Avg
Here
6.8%
US
14.4%
FL
9.1%
Seminole
9.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.1%
Mixed vs Avgs
Here
94.1%
US
81.8%
FL
94.8%
Seminole
71.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.9%
Better than Avg
Here
95.9%
US
79.7%
FL
94.7%
Seminole
79.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
FL
1.5%
Seminole
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
2penalties
Above state avg (7.3)
4 complaint-triggered
$16,801 in fines

Families have filed complaints that triggered 7 deficiencies, including serious concerns about neglect, emergency care response, and resident treatment decisions. The facility shows recurring problems with medication management, daily living assistance, and nursing competency that persist across multiple surveys from 2022 to 2024. While all deficiencies report correction dates, the pattern of repeated issues in core care areas suggests ongoing quality challenges that warrant careful consideration before placement.

Feb 19, 2026Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Oct 3, 2025Routine
8
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 22, 2024Complaint
2
0578Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0678Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Apr 12, 2024Routine
18
0726Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0694Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0921Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jul 19, 2023Complaint
1
0624Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

Oct 13, 2022Routine
3
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Federal Penalties

Fine

Nov 22, 2024

$8,400

Fine

Nov 22, 2024

$8,401

Ownership & Operations

Who Operates This Facility

Owner / Operator

Longwood Health and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Simcha Hyman & Naftali Zanziper

Chain Size

90 facilities nationwide

Chain avg rating: 2.3/5 · Rank 61 of 94 (Worst)

Ownership & Management

Owners

Longwood Operations Holdings LLC

Owner · Organization

100%

FL Oc Opco LLC

Owner (parent company) · Organization

Orchid Cove Snf Holdco LLC

Owner (parent company) · Organization

Ppg Gc Opcos II LLC

Owner (parent company) · Organization

Key personnel

Bowden, JamieW-2 Managing EmployeeGorelick, BatyaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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