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Assisted Living

The Hawthorne

Families consistently rate this highly — reviewers highlight friendly and attentive staff. Schedule a visit to confirm the fit.

1 Johnsarbor Dr. E, Rochester, NY 1462042 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.6/5

based on 32 Google reviews

5
4
3
2
1
The Hawthorne Assisted Living in Rochester, NY — Street View
Street View

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What this means for your family

This facility is an excellent choice for seniors seeking an active, social lifestyle with high-quality programming and a very friendly staff. While the community is highly rated for its atmosphere, families should verify the current protocols for large-scale dining events given a past report of foodborne illness.

Google Reviews

Google Reviews

32 reviews on Google
Families considering St. John's Meadows can expect a highly social and active environment with a strong emphasis on community engagement and diverse programming. Reviewers frequently praise the friendly, attentive staff and the beautiful, well-landscaped grounds. While the vast majority of feedback is overwhelmingly positive, one guest reported a severe foodborne illness following a dinner event.

Quality Themes

Tap a score for details
Food4.0Staff10.0Clean5.0Activities10.0MedsN/AMemoryN/AComms8.0Value5.0

Strengths

  • Friendly and attentive staff
  • Diverse social activities and programs
  • Beautifully landscaped grounds
  • Clean and bright environment

Concerns

  • Food safety incident reported by guest

Rating Trends

Tap a year to see what changed

234'18(1)'20(4)'22(3)'24(6)'26(1)

Distribution · 30 analyzed

5
23
4
6
3
0
2
0
1
1

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how much care you put into responding to everyone's feedback; how does that commitment to communication translate to how you interact with families?
  • 2The grounds look so beautifully landscaped; are there specific outdoor activities or garden strolls planned for the residents?
  • 3We noticed the environment is so bright and clean; what are the daily routines for maintaining the common areas and resident rooms?
  • 4With the diverse social programs mentioned, how do you help a new resident find a group or activity that matches their specific interests?
  • 5Could you tell us more about your dining services and how you ensure high standards of food safety and nutrition for every meal?
  • 6In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident?

Personalized based on this facility's data


Key Review Excerpts

The great food; the friendly staff; the bright surroundings, I like everything about this place.

Resident · 2025★★★★★

I have been here for almost a year and it's a great place. The staff is amazing (even remembering everyone's name). There are so many programs and you can be as busy as you want.

Long-term resident · 2022★★★★★

Decent home for seniors. Staff are always taking care of their residents needs. My perspective is of an EMT. I feel this facility prioritize your loved ones.

EMT/Family perspective · 2020★★★★★
Source: 32 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

6total
15deficiencies

Key Findings

15 violations from 6 inspections

Oct 24, 2025Complaint
488.3 (f) (2)

General provisions

488.11 (f) (1)

Environmental standards

488.11 (d) (1)

Environmental standards

Aug 6, 2025Other
485.11 (b)

Records and reports

Jul 10, 2024Complaint
1001.10 (i) (5-8)

Resident services.

May 3, 2024Routine
485.5 (f)

Operating certificates

1001.12 (b) (1-7)

Records and reports.

1001.11 (c) (2) (i-iv)

Personnel.

488.11 (d) (1)

Environmental standards

488.7 (b) (12-13)

Resident services

1001.10 (i) (1)

Resident services.

1001.6 (e) (1) (i-iii)

General provisions.

1001.7 (k) (4)

Admission and retention standards.

1001.10 (i) (5-8)

Resident services.

Oct 30, 2023Other
485.11 (b)

Records and reports

Mar 13, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

St. John's Meadows

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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