Woodside Manor Nursing Home INC
Strong Medicare quality ratings; families often praise warm, attentive nursing and therapy staff. Still worth an in-person visit.
based on 18 Google reviews
Watch Woodside Manor Nursing Home INC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While some families report excellent experiences with the therapy and nursing teams, the recent reports of critical safety lapses and neglect are deeply concerning. If you consider this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and to personally verify that their basic needs, such as oxygen and meal assistance, are being met.
Google Reviews
Google Reviews
18 reviews on Google“Woodside Manor Nursing Home receives polarized feedback, with some families praising the dedicated, warm nursing and therapy staff, while others report severe neglect and facility maintenance issues. While several reviewers highlight positive experiences with long-term care and rehab, multiple reports of understaffing, slow response times, and poor hygiene raise significant concerns about the consistency of care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and therapy staff
- Effective rehabilitation programs
- Supportive administrative leadership
- Personalized care approach
Concerns
- Understaffing and slow response times for basic assistance (mentioned by 2 reviewers)
- Poor facility cleanliness and maintenance (mentioned by 3 reviewers)
- Inadequate assistance with meals and basic needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a capacity of 44 residents, how do you ensure that staff are able to provide timely assistance with daily needs like dining and mobility?
- 2I noticed some feedback regarding facility maintenance; what is your current process for addressing housekeeping requests and keeping common areas tidy?
- 3Given the focus on rehabilitation here, how do you balance therapy schedules with the daily social and recreational activities available to residents?
- 4Could you walk me through your protocol for medication management and how you ensure accuracy for residents with complex health needs?
- 5I see that administrative leadership is very involved; how do you handle family concerns or feedback when they arise?
- 6How does your team coordinate care during evening and weekend shifts to ensure that residents receive prompt attention when they need it most?
Personalized based on this facility's data
Key Review Excerpts
“If you can get past the dated décor, you’ll find a dedicated care team that works well together to provide outstanding care.”
“The therapy staff were wonderful with mom. She enjoyed going to therapy which kept her motivated to keep trying.”
“My grandfather was without his oxygen for over an hour even though he told the aides he couldn't breathe!!! Thank God we came to visit. We turned it on ourselves.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodside Manor has 19 deficiencies across three surveys, all corrected by the facility. The most frequent issues involve resident rights violations, daily care assistance, and infection control programs. Generator backup power problems occurred twice across different surveys. While no families filed formal complaints and all deficiencies show correction dates, the recurring patterns in basic care areas warrant attention during your visit.
Aug 29, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 19, 2024Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jul 13, 2022Routine11
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Woodside Manor Nursing Home INC
for profit
Chain Affiliation
Hurlbut Care
13 facilities nationwide
Chain avg rating: 3.6/5 · Rank 6 of 12
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit hurlbutcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Landing of Brighton
< 1 miAssisted Living · Rochester, NY
Jewish Home of Rochester
1.0 miNursing Home · Rochester, NY
Cobbs Hill Manor
2.0 miAssisted Living · Rochester, NY
Kirkhaven
2.8 miNursing Home · Rochester, NY
Unity Living Center
3.2 miNursing Home · Rochester, NY
Rochester Presbyterian Home
3.3 miAssisted Living · Rochester, NY