The Greens at Pinehurst Rehabilitation & Living Ce
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 243 Google reviews

Watch The Greens at Pinehurst Rehabilitation & Living Ce
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is highly regarded for its friendly staff and clean environment, making it a strong contender for many families. However, given the recurring reports of slow response times and communication gaps during medical emergencies, we strongly advise you to ask for a clear plan on how they notify families of status changes and to monitor the care of your loved one closely during the first few weeks.
Google Reviews
Google Reviews
243 reviews on Google“The Greens at Pinehurst receives high praise for its professional, friendly, and attentive staff, with many families noting a clean and welcoming environment. However, there are significant, recurring reports of inconsistent care, including issues with hygiene, slow response times, and poor communication regarding medical status changes. While many visitors have positive experiences, families should be aware of these critical lapses in basic resident care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, professional, and attentive nursing staff
- Clean and well-maintained facility
- Helpful administrative and social work team
- Strong rehabilitation therapy services
Concerns
- Slow response times to call bells and basic needs (mentioned by 4 reviewers)
- Poor communication regarding medical emergencies or status changes (mentioned by 3 reviewers)
- Inconsistent room cleanliness and hygiene (mentioned by 3 reviewers)
- Poor food quality and temperature (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 205 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the warmth and professionalism of your nursing staff; how do you ensure that level of care remains consistent across all shifts?
- 2How does the team communicate with families regarding important updates or changes in a resident's medical status?
- 3What steps are in place to ensure that call bells are answered promptly and that residents' basic needs are met right away?
- 4Could you tell us more about the dining experience, specifically how you ensure meals are served at the right temperature and meet nutritional needs?
- 5How do you manage the daily cleaning and hygiene schedules for the resident rooms to ensure everything stays well-maintained?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with the community?
Personalized based on this facility's data
Key Review Excerpts
“The nurse, named Laura, was really unbelievable. She took such good care of my mother”
“Was not attentive to patient and they took patient to the ER and never reported it or called the family.”
“The staff goes above and beyond to keep the patients with dignity and great care. Very impressed with each members performance.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems in medication management, fire safety systems, and food handling that persist across all three surveys from 2022-2024, indicating systemic issues that families filed complaints about. The facility has faced 50 deficiencies total, with families reporting concerns about medication errors, pressure ulcer care, and safety hazards that triggered complaint investigations, though the facility has provided correction dates for all violations.
Mar 19, 2026Routine6
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Mar 19, 2026Complaint3
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Dec 5, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Sep 28, 2023Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 28, 2023Routine17
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jul 20, 2022Routine4
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Federal Penalties
Fine
Sep 28, 2023
$41,844
Ownership & Operations
Who Operates This Facility
The Greens at Pinehurst Rehabilitation & Living Ce
for profit
Chain Affiliation
Cch Healthcare
32 facilities nationwide
Chain avg rating: 2.5/5 · Rank 9 of 32
Ownership & Management
Owners
Pinehurst Opco, LLC
Owner · Organization
Jeremias, Baruch
Owner
Pinehurst Nc Investments, LLC
Owner (parent company) · Organization
Starlight Healthcare LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
243 reviews from families & visitors
Official Website
Visit thegreensatpinehurst.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Saint Joseph of the Pines Health Center
< 1 miNursing Home · Pinehurst, NC
Brookdale Pinehurst
< 1 miAssisted Living · Pinehurst, NC
Inn at Quail Haven Village
2.3 miNursing Home · Pinehurst, NC
Cardinal Cottage
2.3 miAdult Family Home · Pinehurst, NC
Rosemary Cottage
2.3 miAdult Family Home · Pinehurst, NC
Pinehurst Healthcare & Rehabilitation Center
2.4 miNursing Home · Pinehurst, NC