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Public Google reviewers rate this highly and often mention exceptional dining and food quality. Schedule a visit to confirm the fit.
based on 35 Google reviews
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Public Google reviewers rate The Grand Residence at Upper St Clair highly. Reviewers highlight: exceptional dining and food quality, caring and responsive administration. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering The Grand Residence can expect a beautiful, clean facility with highly praised dining options and a caring, family-oriented administration. While many long-term residents and their families report exceptional care and a sense of community, some past reviews have raised serious concerns regarding nursing staff training and cleanliness.
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Key Review Excerpts
“The administration was exceedingly kind and great to work with and were definitely focused on making sure my mom was comfortable and cared for. They were responsive to our questions and concerns while she lived there, not just while we were trying to find the best place for her.”
“The food was so good, she never wanted to go out to eat so we would go eat with her in the dining room. She especially loved their homemade soups.”
“When her memory started to decline, the staff were kind and patient with her even though she could be really difficult at time”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, The Grand Residence at Upper St. Clair underwent 35 inspections, resulting in 17 clean reports and 30 recorded violations. Reported findings included issues regarding medication storage, facility maintenance, and adherence to safety temperature limits.
A stainless steel grab rail in a resident bathroom was loosely attached to the wall with only two of six required screws.
Multiple resident bathroom ceiling exhaust fans had a build-up of fibrous white dust or cobwebs on the vent louvers.
No carbon monoxide detector was located in the mechanical room near the gas-operated clothes dryers.
No deficiencies are reported in this inspection record.
Previous license inspection summaries dated 4/18/23 and 11/16/22 were not posted in a conspicuous and public place.
A resident's support plan contained inaccurate information regarding the number of staff and type of lift required for transfers.
Resident assessments failed to accurately reflect mobility needs, specifically regarding the level of assistance and equipment required for transfers.
A resident was found saturated with urine through their brief, bed pad, and linens, indicating failure to provide required ADL assistance as outlined in the support plan.
Interviews indicated that smoke detectors and fire alarms were not being set off monthly as required, and there were no records to confirm police notification for drills.
The home failed to maintain a 3-day supply of emergency drinking water and the existing water contract lacked essential delivery guarantees.
The facility failed to provide necessary equipment or site accommodations to ensure safe movement and exiting, resulting in a resident wandering off-site.
A resident left the home unaccompanied through an exit door and was found by police with multiple injuries; the door alarm failed to sound.
No deficiencies are reported in this inspection record.
Grand Residence of Upper St Clair INC
for profit
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