Wecare at Mt Lebanon Rehabilitation and Nrsg Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 53 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (26 vs median 8.0)
Below average in PA · No penalties on record
What this means for your family
Given the high frequency of reports regarding neglect, theft, and communication failures, this facility presents significant risks. If you must consider this location, we strongly advise conducting unannounced visits at various times of the day and verifying the facility's current state inspection reports with the state health department.
Google Reviews
Google Reviews
53 reviews on Google“WeCare at Mt. Lebanon receives consistently poor feedback, with numerous reviewers describing a culture of neglect, poor hygiene, and unprofessional behavior. While a small subset of reviewers praises specific staff members or therapy services, the majority of reports highlight severe communication failures, theft of personal property, and inadequate medical care.”
Quality Themes
Tap a score for detailsStrengths
- Select compassionate nursing staff
- Effective physical therapy services
- Active social and activity programs
Concerns
- Severe neglect and lack of basic hygiene care (mentioned by 12 reviewers)
- Unresponsive communication and difficulty reaching staff by phone (mentioned by 9 reviewers)
- Theft of personal property from resident rooms (mentioned by 4 reviewers)
- Understaffing and slow response times to call lights (mentioned by 5 reviewers)
- Medication management errors and missed doses (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what is your specific protocol for ensuring call lights are answered promptly and that residents receive consistent assistance with daily hygiene?
- 2I noticed concerns regarding personal property; what security measures or inventory systems do you have in place to ensure resident belongings remain safe and accounted for?
- 3Could you walk me through your medication management process to explain how you prevent missed doses or errors, especially during shift changes?
- 4Communication is very important to our family; what is the best way to reach a staff member or nurse directly if we have questions or concerns about our loved one's care?
- 5I’ve read great things about your physical therapy and social programs; could you tell me more about how you integrate these activities into the daily routine for residents?
- 6What steps is the facility currently taking to address the recent health inspection findings and improve the overall quality of care for residents?
Personalized based on this facility's data
Key Review Excerpts
“My sister has been there only a few months. They don't have the means to care for her medical needs. They run out of her meds. They skip her showers.”
“Three days after my mother arrived, we had to take her out because the hygiene was horrendous. My mother couldn't use the bathroom, and they wanted her to soil herself.”
“I’ve been here 9 months and feel everyone is helpful. I’ve made some good friends here and I plan to stay in touch even after I leave. Whenever you have a concern everyone rushes to fix it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced significant concerns, with families filing 33 complaints leading to federal citations including serious issues involving resident abuse and neglect protection. The most recurring problems involve medication management, accident prevention and safety, and resident rights violations. While all deficiencies show correction dates, the persistent pattern of safety violations and complaint-driven investigations, including recent citations as late as November 2024, suggests ongoing operational challenges that families should carefully consider.
Nov 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 18, 2025Routine20
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies
Provide information about how to apply for and use Medicare and Medicaid benefits.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Jul 15, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 18, 2025Complaint3
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Dec 10, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Oct 31, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Wecare at Mt Lebanon Rehabilitation and Nrsg Ctr
for profit
Chain Affiliation
Wecare Centers
13 facilities nationwide
Chain avg rating: 1.9/5 · Rank 6 of 13
Ownership & Management
Owners
Wcmtl Holdings LLC
Owner · Organization
Kja Pinnacle LLC
Owner (parent company) · Organization
Grinspan, Aryeh
Owner (parent company)
Korn, Eli
Owner (parent company)
Wielgus, Gedaliah
Owner (parent company)
Korn, Miriam
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit wecarehcc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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