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Assisted Living

Artis Senior Living of South Hills

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

1001 Higbee Drive, Bethel Park, PA 1510272 bedsLicensed & Active
Google rating
4.7/5

based on 53 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for families seeking specialized dementia care, as the staff is widely recognized for their compassion and the environment is highly engaging. While the overwhelming majority of feedback is exemplary, you should verify the current status of care standards following a single critical report regarding living conditions.

Google Reviews

Google Reviews

53 reviews analyzed
Families considering Artis Senior Living of South Hills can expect a highly compassionate environment specifically tailored for dementia care, with many reviewers praising the staff's patience and visibility. The facility is noted for its engaging activities, beautiful outdoor spaces, and a clean, modern atmosphere. While the vast majority of feedback is overwhelmingly positive, one critical review raised serious concerns regarding care quality and living conditions.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean9.0Activities10.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Engaging daily activities and community outings
  • Beautifully maintained facility and outdoor courtyard
  • Specialized, patient-focused dementia care
  • Strong, visible management and communication

Concerns

  • Allegations of poor care and unhealthy living conditions

Rating Trends

Tap a year to see what changed

2344.42023(7)5.02024(8)4.92025(11)5.02026(4)

Distribution

5
28
4
1
3
0
2
0
1
1

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed how much management engages with the community online; how would you describe the communication style between the leadership team and the families here?
  • 2The outdoor courtyard looks lovely; how often are residents able to enjoy the garden and participate in organized community outings?
  • 3Since you offer specialized dementia care, what specific techniques does your staff use to keep residents engaged and comfortable?
  • 4Could you walk me through the protocols in place for handling medical emergencies or sudden changes in a resident's health during the night?
  • 5With the focus on attentive care, how do you ensure that every resident's specific daily routine and personal preferences are being met?
  • 6How does the facility manage cleanliness and maintenance to ensure the living spaces always feel as well-kept as the common areas?

Personalized based on this facility's data


Key Review Excerpts

If you’re searching for exceptional care for a loved one with dementia, Artis truly stands out. Their approach is genuinely patient-focused, and the caregivers show remarkable compassion, always providing support in a calm and respectful way.

Professional in the caregiving field · 2026★★★★★

The facility is modern, well-kept and smells wonderful; she seems to enjoy the food and eats well!

Resident's family · 2025★★★★★

Many positive aspects - a beautiful outdoor courtyard with gorgeous flowers and landscaping including waterfall - so relaxing to sit and listen to the water - a walking path - outstanding communication avenues where concerns can be voiced

Resident's family · 2024★★★★★
Source: 53 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

44total
59deficiencies

Key Findings

Between 2023 and 2026, Artis Senior Living of South Hills underwent 45 inspections, resulting in 15 clean reports and 59 recorded violations. Documented findings included issues with expired food items, uncalibrated medical equipment, and inconsistencies in following medication protocols and resident documentation.

Jan 20, 2026Routine
minor2600.25b

The resident-home contract was not signed by the resident.

minor2600.89a

The hot water temperature at a resident's private bathroom sink was 56.6 degrees Fahrenheit.

minor2600.101j7

A resident's bedside lamp was located 6 feet from the bed and could not be turned on or off from the bedside.

Jan 12, 2026Routine
severe2600.42b

A resident was struck in the face and pushed to the floor by another resident, resulting in an injury that required ambulance transport to the hospital.

severe2600.42b

A resident was pinched and scratched by another resident, causing broken skin and minor scratches.

minor2600.161d

A resident was served a regular textured diet despite physician orders for a mechanical soft diet.

Oct 30, 2025Routine
severe2600.42b

A resident was physically struck in the face with a shoe by another resident, resulting in bruising.

minor2600.141.b.1

A resident's annual medical evaluation was incomplete, lacking height, weight, pulse, blood pressure, and temperature.

Jul 15, 2025Routine
minor2600.81b

Mobility devices (bed enablers) on the right side of resident beds were not secured to the bedframes.

minor2600.183b

An unlocked and unattended bottle of medication was left accessible on top of a medication cart in the kitchenette.

Mar 3, 2025Routine
minor2600.54a

A direct care staff member did not possess a US high school diploma, GED, or active PA nurse aide registry status, and was providing care without an approved waiver.

Feb 11, 2025Routine
minor2600.65e

Two direct care staff members failed to complete the required 12 hours of annual training for the 2023-2024 training year.

minor2600.65i

Multiple training records for the 2023-2024 training year were missing required information such as course content, source, location, and duration.

Dec 12, 2024Routine
severe2600.23a

Staff failed to provide required physical assistance with toileting and incontinence care, resulting in residents being left in heavily soiled briefs and, in one instance, feces on a resident's back.

Jun 10, 2024Routine
severe2600.42.c

Staff members were overheard yelling at a resident to stop urinating on the floor and to use the restroom.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Artis Senior Living of Bethel Park LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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