Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 55 Google reviews
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Public Google reviewers rate Artis Senior Living of South Hills highly. Reviewers highlight: compassionate and attentive care staff, engaging daily activities and community outings. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Artis Senior Living of South Hills can expect a highly compassionate environment specifically tailored for dementia care, with many reviewers praising the staff's patience and visibility. The facility is noted for its engaging activities, beautiful outdoor spaces, and a clean, modern atmosphere. While the vast majority of feedback is overwhelmingly positive, one critical review raised serious concerns regarding care quality and living conditions.
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Key Review Excerpts
“If you’re searching for exceptional care for a loved one with dementia, Artis truly stands out. Their approach is genuinely patient-focused, and the caregivers show remarkable compassion, always providing support in a calm and respectful way.”
“The facility is modern, well-kept and smells wonderful; she seems to enjoy the food and eats well!”
“Many positive aspects - a beautiful outdoor courtyard with gorgeous flowers and landscaping including waterfall - so relaxing to sit and listen to the water - a walking path - outstanding communication avenues where concerns can be voiced”
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2026, Artis Senior Living of South Hills underwent 45 inspections, resulting in 15 clean reports and 59 recorded violations. Documented findings included issues with expired food items, uncalibrated medical equipment, and inconsistencies in following medication protocols and resident documentation.
The resident-home contract was not signed by the resident.
A resident's bedside lamp was located 6 feet from the bed and could not be turned on or off from the bedside.
The hot water temperature at a resident's private bathroom sink was 56.6 degrees Fahrenheit.
A resident was struck in the face and pushed to the floor by another resident, resulting in an injury that required ambulance transport to the hospital.
A resident was served a regular textured diet despite physician orders for a mechanical soft diet.
A resident was pinched and scratched by another resident, causing broken skin and minor scratches.
A resident's annual medical evaluation was incomplete, lacking height, weight, pulse, blood pressure, and temperature.
A resident was physically struck in the face with a shoe by another resident, resulting in bruising.
Mobility devices (bed enablers) on the right side of resident beds were not secured to the bedframes.
An unlocked and unattended bottle of medication was left accessible on top of a medication cart in the kitchenette.
A direct care staff member did not possess a US high school diploma, GED, or active PA nurse aide registry status, and was providing care without an approved waiver.
Multiple training records for the 2023-2024 training year were missing required information such as course content, source, location, and duration.
Two direct care staff members failed to complete the required 12 hours of annual training for the 2023-2024 training year.
Staff failed to provide required physical assistance with toileting and incontinence care, resulting in residents being left in heavily soiled briefs and, in one instance, feces on a resident's back.
Staff members were overheard yelling at a resident to stop urinating on the floor and to use the restroom.
Artis Senior Living of Bethel Park LLC
for profit
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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