A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 62 Google reviews

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The Cypress at Midtown has a middle-range Medicare overall rating. Strengths include effective physical and occupational therapy. Some reviewers note concerns about poor facility cleanliness and persistent odors (mentioned by 10 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
The Cypress at Midtown presents a highly polarized experience for families, with significant concerns regarding cleanliness, facility maintenance, and basic resident care. While some patients report successful rehabilitation outcomes and praise individual therapy staff, numerous reviewers describe a neglected environment characterized by odors, unhygienic conditions, and inconsistent responsiveness from nursing staff.
Quality Themes
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Rating Trends
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Distribution · 62 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The rehab ladies were Awesome!! Food was really good to. Need more than 2 cigarettes breaks a day tho. Got me back to walking some what. Night shift needs improvement tho.”
“My husband was sent here for rehab & I noted the following pros & cons... pros: the food is good, most of the staff is friendly (calling the residents by their name, etc) & therapy is consistent. Cons: shared rooms & bathrooms, an overwhelming smell of urine.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows persistent safety and care issues, with families having filed multiple complaints over recent years. The main problem areas are fire safety systems, daily care assistance, and infection control, with many deficiencies recurring across multiple surveys despite reported corrections. Safety concerns appear ongoing, as fire drills and electrical system problems continue appearing in recent inspections through 2025.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
The Cypress at Midtown
for profit
Avid Healthcare Group
11 facilities nationwide
Chain avg rating: 1.5/5 · Rank 1 of 10 (Highest rating)
Owners
Ne M2 Holdco Opco LLC
Owner · Organization
Brass Ne Trust
Owner (parent company) · Organization
Bsd Beis Health Trust
Owner (parent company) · Organization
Douro Valley Investment, LLC
Owner (parent company) · Organization
Gold Ne Trust
Owner (parent company) · Organization
Ne Snf Holdco LLC
Owner (parent company) · Organization
Ne Snf Holdings LLC
Owner (parent company) · Organization
Sf 4140 Olde Washington Boulevard Real Property LLC
Owner (parent company) · Organization
Silver Ne Trust
Owner (parent company) · Organization
Tulip Investments Ne LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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