Nursing HomeMedicaid

The Cypress at Midtown

Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.

910 South 40th Street, Southeast Omaha · Omaha, NE 68105|61 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.4/5

based on 62 Google reviews

(402) 342-2015 Directions Website

Street View

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What this means for your family

While the rehabilitation therapy team is frequently praised for helping patients regain mobility, the facility suffers from chronic cleanliness and staffing issues. We strongly advise families to conduct an unannounced visit to inspect the cleanliness of the rooms and observe staff responsiveness before committing to this facility.

Google Reviews

62 reviews on Google

“The Cypress at Midtown presents a highly polarized experience for families, with significant concerns regarding cleanliness, facility maintenance, and basic resident care. While some patients report successful rehabilitation outcomes and praise individual therapy staff, numerous reviewers describe a neglected environment characterized by odors, unhygienic conditions, and inconsistent responsiveness from nursing staff.”

Quality Themes

Tap a score for details

Strengths

Effective physical and occupational therapy
Some staff members described as kind and caring
Successful rehabilitation outcomes for some patients

Concerns

Poor facility cleanliness and persistent odors (mentioned by 10 reviewers)
Slow or non-existent response to call buttons (mentioned by 6 reviewers)
Inconsistent or negligent nursing care (mentioned by 8 reviewers)
Outdated facility and maintenance issues (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 62 analyzed

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1We've heard great things about the physical and occupational therapy programs here; could you tell us more about how those therapies help residents regain their independence?
2How does the nursing team manage call buttons and ensure that residents receive a timely response when they need assistance?
3What specific protocols do you have in place for medication management to ensure everything is handled accurately and consistently?
4Could you describe your daily cleaning and maintenance schedule to help us understand how you keep the resident rooms and common areas fresh and comfortable?
5In the event of a medical emergency during the night, what is the process for contacting doctors or coordinating urgent care?
6What kind of social activities or daily outings do you organize to keep the residents engaged and connected with one another?

Personalized based on this facility's data

Key Review Excerpts

“The rehab ladies were Awesome!! Food was really good to. Need more than 2 cigarettes breaks a day tho. Got me back to walking some what. Night shift needs improvement tho.”

Rehab patient · 2024★★★★☆

“My husband was sent here for rehab & I noted the following pros & cons... pros: the food is good, most of the staff is friendly (calling the residents by their name, etc) & therapy is consistent. Cons: shared rooms & bathrooms, an overwhelming smell of urine.”

Long-term resident's family · 2025★★☆☆☆

“My son-in-law stayed at Azria Midtown for three weeks after his stroke and we are all amazed at his progress... The staff is knowledgeable and encouraging. We are grateful to them!!”

Long-term resident's family · 2024★★★☆☆

Source: 62 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.66hrs

88%

Registered nurses for medical care

Total Nursing

4.69hrs

All nurses + aides combined

Staff Turnover

52%

Lower is better (< 30% = good)

RN Turnover

29%

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility14.5%

Worse than Avg

Here

14.5%

12.1%

4.3%

Douglas

9.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility17.6%

Better than Avg

Here

17.6%

19.4%

26.3%

Douglas

24.3%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility11.7%

Better than Avg

Here

11.7%

15.3%

19.1%

Douglas

18.3%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.3%

Better than Avg

Here

99.3%

93.4%

92.9%

Douglas

92.0%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility22.6%

Worse than Avg

Here

22.6%

15.5%

20.8%

Douglas

16.8%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility13.1%

Better than Avg

Here

13.1%

14.4%

19.5%

Douglas

15.5%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility92.5%

Better than Avg

Here

92.5%

79.8%

75.9%

Douglas

78.4%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility95.4%

Better than Avg

Here

95.4%

81.8%

80.5%

Douglas

79.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.8%

Better than Avg

Here

0.8%

1.6%

2.3%

Douglas

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies

Near state avg (6.7)

7 complaint-triggered

This facility shows persistent safety and care issues, with families having filed multiple complaints over recent years. The main problem areas are fire safety systems, daily care assistance, and infection control, with many deficiencies recurring across multiple surveys despite reported corrections. Safety concerns appear ongoing, as fire drills and electrical system problems continue appearing in recent inspections through 2025.

Apr 15, 2026Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 20, 2025Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 6, 2025Routine6 findings

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0922Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use and maintenance of medical gas equipment.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Jan 6, 2025Complaint2 findings

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 21, 2024Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 30, 2023Routine12 findings

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0007Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Cypress at Midtown

Organization Type

for profit

Chain Affiliation

Chain Name

Avid Healthcare Group

Chain Size

11 facilities nationwide

Chain avg rating: 1.5/5 · Rank 1 of 10 (Best)

Ownership & Management

Owners

Ne M2 Holdco Opco LLC

Owner · Organization

Brass Ne Trust