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Strong Medicare quality ratings; public reviewers often praise highly regarded pediatric care unit. Still worth an in-person visit.
based on 43 Google reviews
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Ambassador Health of Omaha has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly regarded pediatric care unit and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Ambassador Health of Omaha receives highly polarized feedback, with many families of pediatric patients praising the facility for its dedicated staff and specialized care. However, other reviewers report serious concerns regarding neglect, unprofessionalism, and poor communication during the admissions process. Families should be aware that while many report positive rehabilitation outcomes, there are recurring allegations of inadequate nursing attention and administrative incompetence.
Quality Themes
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Distribution · 48 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy, occupational therapy, and speech therapy staff were very knowledgeable and professional. I attribute much of my mother‘s recovery to their efforts.”
“The facility was super clean with fun seasonal decor, the food tasted homemade and delicious, PT and OT - knowledgeable and encouraging staff, caring and compassionate nursing staff, and call buttons answered in a timely manner!!”
“My son recently transitioned home after being at Ambassador for almost 3 years and the staff here is nothing but outstanding. The nurses and respiratory therapists have become as close as family.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
5
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Ambassador Health of Omaha has ongoing challenges primarily in fire safety and emergency preparedness, with deficiencies appearing across all three recent surveys. The facility has also had recurring issues with medication management and infection control protocols. While all violations have been corrected according to facility reports, the pattern of repeat safety deficiencies suggests families should inquire about current emergency procedures and medication oversight practices during visits.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Ambassador Health of Omaha
for profit
Ambassador Health
4 facilities nationwide
Chain avg rating: 3.8/5 · Rank 1 of 4 (Highest rating)
Owners
Ambassador Holding Company
Owner · Organization
Juilfs, Sally
Owner (parent company)
Juilfs, Timothy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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