Assisted Living · Auburn Hills, MI
3033 N. Squirrel Rd., Auburn Hills, MI 48326
About this listing
Catalog updated Aug 3, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 20 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate The Courtyard at Auburn Hills 2 highly. Reviewers highlight: engaging community activities and events, caring and attentive frontline staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Courtyard at Auburn Hills 2 receives polarized feedback, with many families praising the caring staff and engaging community atmosphere, while others report severe concerns regarding hygiene, medication management, and high staff turnover. While some residents and families feel their loved ones are well-supported, others have raised serious allegations of neglect and poor communication in the memory care unit.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are split between high praise for individual caregivers and serious complaints about turnover and neglect.
Some families found the administration helpful, while others reported poor responsiveness to care concerns.
Most reviewers describe the facility as clean and well-maintained, though one reviewer reported hygiene issues.
Multiple reviewers specifically praise the quality and variety of the meals served.
Reviewers frequently highlight the active social calendar and inclusive events for families.
Multiple reviewers reported serious concerns regarding medication administration and over-medication.
Feedback for the memory care unit is highly inconsistent, ranging from excellent care to reports of neglect.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“When issues arise such as your loved ones constantly being soaking wet/soiled from not being changed on a regular basis they say sorry and it happens again & again....that's not sorry--it's pure laziness.”
“I toured this facility and the engagement with residents and families was unbelievable! They were having a huge St Patrick’s Day dinner for families and residents with all the trimmings.”
“My father was accepted at the Randall Residence after an extended hospital stay. Our family was candid about his condition and what his needs were going to be. The Randall Residence performed two different”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified several concerns, including missing medical documentation (health care appraisals and assessment plans), staff training record gaps, and maintenance issues like holes in walls and screens. A special investigation also noted that a resident's assessment plan failed to address specific behavioral/relationship concerns.
Resident A's assessment plan does not address her sexual relationship with her husband.
No deficiencies are reported in this inspection record.
The bathroom ventilation fan was not working in room 16.
There was a hole in the wall in room 14 and a loose floor heat cover in room 19.
Resident M’s morning dose of Aspirin 325 mg was not listed in the electronic system, but was in the medication cabinet.
No 2023 or 2024 health care appraisal contained in Resident A or Resident B’s resident file.
There was a hole in the window screen in room 17.
No 2023 health care appraisal contained in C, Resident D or Resident E’s resident file.
No 2024 assessment plan contained in Resident G’s resident file.
No 2023 assessment plan contained in Resident A, Resident B, Resident C, Resident D, Resident E, Resident F, Resident H, Resident I, Resident J, Resident K, or Resident L’s resident files.
No current First aid or Cardiopulmonary resuscitation certificate in staff member Danielle Call’s employee file.
Encore Mchenry
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit thecourtyardatmichigan.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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