The Commons Skilled Nursing & Rehabilitation
Strong Medicare quality ratings; families often praise warm, attentive nursing and support staff. Still worth an in-person visit.
based on 126 Google reviews
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What this means for your family
The Commons is widely praised for its beautiful environment and high-quality rehab services, making it a top-tier choice for many families. However, because a few reviewers mentioned inconsistent responsiveness or aide behavior, we recommend scheduling your tour during a weekend or evening to observe staffing levels and interactions firsthand.
Google Reviews
Google Reviews
126 reviews on Google“The Commons in Lincoln is a highly regarded continuing care retirement community that receives consistent praise for its beautiful grounds, clean facilities, and warm, attentive staff. While most families report excellent experiences with rehab and long-term care, a few reviewers have noted occasional challenges with non-emergency response times and inconsistent care from specific aides. Overall, it is viewed as a premium, well-maintained facility that provides a high quality of life for residents.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and support staff
- Beautiful, well-maintained grounds and facilities
- High-quality, restaurant-style dining
- Comprehensive continuum of care
Concerns
- Occasional difficulty finding staff for non-emergency assistance (mentioned by 2 reviewers)
- Inconsistent or dismissive behavior from some nursing aides (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 129 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the intimate size of 32 residents, how does the team ensure that every resident receives consistent, personalized attention throughout the day?
- 2With the facility's beautiful grounds, what types of outdoor activities or social programs are available for residents to enjoy on a daily basis?
- 3I noticed the facility has a high staffing rating; how do you manage the workflow to ensure that non-emergency requests are addressed promptly?
- 4Could you walk me through your process for addressing any concerns or feedback from families, and how you work to maintain the high standards reflected in your 5-star CMS rating?
- 5Regarding the recent health inspection findings, what specific steps or improvements has the facility implemented to address those areas and ensure ongoing quality care?
- 6How does your nursing team approach communication with families, especially when it comes to coordinating care or addressing behavioral concerns with nursing aides?
Personalized based on this facility's data
Key Review Excerpts
“The care she received was excellent. I truly can't say enough concerning the warmth, comfort and support of the staff.”
“The staff at The Commons is extremely friendly and polite. The check-in process was easy and professional. I feel more confident knowing access to the residents is so secure!”
“The Commons at Lincoln has a wonderful staff that is attentive to my uncle. The facilities are clean and well maintained.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 7 measures
4
measures
3
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Residents who were physically restrained
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 17 deficiencies across multiple surveys, with one complaint-triggered incident involving medical records privacy. The most recurring issues involve resident assessment and care planning, infection control, and safety systems. While all deficiencies show correction dates, the pattern includes serious concerns about abuse reporting procedures and medical record protection, suggesting families should ask detailed questions about current safety protocols and privacy safeguards.
Mar 25, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 14, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 26, 2025Routine7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 2, 2024Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Sep 15, 2023Routine6
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Ownership & Operations
Who Operates This Facility
The Commons Skilled Nursing & Rehabilitation
nonprofit
Chain Affiliation
Justliving Communities
2 facilities nationwide
Chain avg rating: 5.0/5 · Rank 2 of 2 (Worst) (Best)
Ownership & Management
Owners
New England Life Plan Communities CORP
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
126 reviews from families & visitors
Official Website
Visit thecommonsinlincoln.com
Medicare data downloads
Original nursing home datasets
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